One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,548 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,548 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Corey was so helpful when my car broke down and Martin the recovery driver was so polite and friendly I felt in good hands and safe.”

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Posted 5 years ago

“Very satisfied with the service. Very quick response and excellent service. Within half an hour the van driver was on site.”

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Posted 5 years ago

“Brilliant customer service, call answered immediately, chap was lovely, and put up with me crying! Someone coming now, to recover my car. .. That has been trashed by Thames Water lorry, while it was parked outside my house.... Amazing service... By CF9”

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Posted 5 years ago

“This is my first time breakdown I’m on my own but didn’t waiting for too long. Was very good service big thank you 😁”

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Posted 5 years ago

“Recovery was very quick to get to where I was ,and they towed my car to my mechanic in Watford. Very quick,efficient and very professional. Patrick”

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Posted 5 years ago

“Yes happy the was quick GN3”

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Posted 5 years ago

“Really quick and calm driver was great even though I was rather tense GN3”

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Posted 5 years ago

“They sent a engineer out very quick then went back to get truck brilliant service”

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Posted 5 years ago

“Well what can I say, break down arrived within an hour of me calling, mechanic was polite and gave good advise. Very pleasant”

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Posted 5 years ago

“I had allowed my son in law to use my car for his family holiday to Hastings. Unfortunately my Honda developed an electrical fault. The support for them was very reassuring. More so you kept me up to date on the progress of the breakdown company. The end result was they were able to enjoy their holiday. Many thanks to you all for delivering a very professional service. Kind regards Pete Phillips”

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Posted 5 years ago

“Breakdown came straight away and Andy was fantastic, getting garage to fix on the same day so we can continue our journey as planned tomorrow, fantastic service”

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Posted 5 years ago

“Great customer service! Had a flat tyre and the guy was with me with in 45 mins! Great service!”

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Posted 5 years ago

“Thank you for helping a stressed nurse out I really appreciated your helpx”

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Posted 5 years ago

“The easiest and speediest service ever, and I broke down in the middle of nowhere! The assistant on the phone was polite and so helpful despite me having a terrible signal which made it difficult to hear. Rescue arrived in Les than an hour and though couldn’t fix it, arranged for it to be taken and repaired. Highly recommend One Call Rescue”

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Posted 5 years ago

“Very, good service, very pleasant driver”

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Posted 5 years ago

“Efficient response, with me after 30 mins and got me on my way. Very good.”

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Posted 5 years ago

“Quick and friendly service both times.”

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Posted 5 years ago

“I unfortunately had to use one call breakdown today, my car broke down on M4 motorway. I called at 14:14 Long wait for recorded message to finish-so stressful. My car said engine overheating stop immediately. It was raining - I was a lone female. I have used a competitor in the past and know I should be priority- not for these guys. I wasn’t even told to stay out & away from vehicle, but I’ve been in this position before so know the drill. I was told 70 minutes wait.. I have my hands tied here. I work it out approx 15.25 I then get a text to say 15:53 It starts to rain harder, thunder, lightening the lot, I’m like a drowned rat, there is no escaping the spray from lorries etc. I call 16:06 Still no sign of recovery vehicle. I have 2 chronic lung conditions and I’m wet & freezing. I’m told 20 minutes wait. 16.31 they call to say their 20 minutes away. I’m no annoyed I could cry. I have to risk pneumonia or dying by getting hit by a lorry & wait in car. I take my chances & wait in car. Weak with exhaustion the recovery person turns up, It’s now 16:52 he gets in my car, no mask on.. I’m speechless .. he tells me he’s reset it, I can now drive home & take it to garage for diagnostic tomorrow. I waited almost 3 hours in pouring rain for this! What a shambles.”

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Posted 5 years ago

“came before the estimated time of arrival. Sorted the problem and got me on my way from work after a long day”

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Posted 5 years ago

“Excellent service, fast and reliable.”

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Posted 5 years ago

One Call Rescue is rated 4.6 based on 3,548 reviews