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One Green Bottle Reviews

4.9 Rating 3,241 Reviews

97 %

of reviewers recommend One Green Bottle

Company Reviews

Product Reviews

4.9

Based on 3,241 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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One Green Bottle 5 star review on 1st May 2024

One Green Bottle 5 star review on 27th March 2024

One Green Bottle 5 star review on 7th January 2024

One Green Bottle 5 star review on 30th August 2023

One Green Bottle 5 star review on 30th August 2023

One Green Bottle 5 star review on 26th August 2023

One Green Bottle 5 star review on 26th August 2023

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love One Green Bottle, however, I am forever having to buy new bottle tops as they break easily. I currently have 5 bottles that my children use for school and I find them ideal, particularly in the summer as it keeps their drinks cold throughout the school day. However, I may have to look for an alternative moving forward because the added expense of repkacing the lid/caps means they are no longer cost-effective for me, which is a shame.”

Posted 3 months ago

HI Emma, Sorry to hear this. We are always looking to improve and have some new cap designs in the pipeline. If any have broken you feel are not down to accidental damage please get in touch so we can look at the case and see if we can help. In order to sell caps which do not leach micro plastics, the polypropylene is a more brittle material to to the nasty harder plastics. Thanks

Posted 3 months ago

“Bottle arrived dented in the box and was first seen when opened on Christmas Day. Reached out multiple times to One Green Bottle without a response. Unacceptable customer service. Still no resolution and partner without her Christmas gift.”

Posted 3 months ago

Hi Chester, We are so sorry to hear this. We pride ourselves on customer service and get back to everyone. We have checked through any spam or previous emails and today was the first email from you that we received. We are so sorry and disappointed you got this bottle and of course happy to refund/replace a damaged bottle for you. I have replied to your email today so we can get this sorted. Many thanks and apologies again

Posted 3 months ago

“Good products, great you can order replacement parts. A cheaper, slower postage option would be appreciated.”

Posted 3 months ago

Thanks for your rating! We are delighted to hear that you find our products of good quality and appreciate the convenience of being able to order replacement parts. We understand your suggestion for a cheaper and slower postage option, and we will definitely take it into consideration.

Posted 3 months ago

“Excellent website, ordering and delivery”

Posted 4 months ago

Thank you for your support, so happy to hear you love our products!

Posted 3 months ago

“Best water bottles out there, quick delivery, gorgeous packaging, fair prices for the quality of the product and a great range of mix and match colours!”

One Green Bottle 5 star review on 7th January 2024

Posted 4 months ago

Thank you for your review! We truly appreciate your support and loyalty as our customer. We are delighted to hear you love our variety of products!

Posted 3 months ago

“Beautiful quality water bottle and accessories too. Arrived super fast. Thank you.”

Posted 4 months ago

Thank you Samantha, so happy you love your water bottle!

Posted 4 months ago

“Very quick delivery, even around Christmas and New Year!”

Posted 4 months ago

Thank you Jasmine for your 5 star rating! We are so glad to have earned your trust and are delighted to hear that you received your order in a timely manner, especially around the holiday season :)

Posted 4 months ago

“I'd be very grateful if you remove my email from your database. Whoever created this order used the wrong email address and I'm receiving a lot of correspondence relating to this purchase. I live in Australia and the address of the order was someone in the UK. Please remove this email. Thanks”

Posted 4 months ago

Many apologies, we will get you removed. Sorry about that. Thanks

Posted 4 months ago

“Great to be able to buy new lids for our old bottles which was why we bought them nearly 10 years ago. Exceptionally fast delivery too.”

Posted 4 months ago

Thank you, Alice! We're delighted to hear that you've continued to enjoy our variety of products available. We're also thrilled to hear that you got your order exceptionally fast. Your 5 Star rating means a lot to us - thank you!

Posted 4 months ago

“Ordered a cap as I dropped my bottle at the gym abd the cap broke. Fits lovely and looks good. Also brought a loop so I can hold onto bottle so not to drop it again!!”

Posted 4 months ago

Thank you Claire! We appreciate your loyalty as a customer. And we hope it will last you a long time! Thanks again for your 5 Star review :)

Posted 4 months ago

“Had a problem with a previous bottle cap I had ordered and had to order a replacement it was a Christmas discount of 20% off but the promotion didn’t work, when I explained what had happened with the bottle cap and discount offer the staff where quick and efficient with sorting my problem out and returning the money. The bottles are great, Can’t do without mine.”

Posted 4 months ago

Thank you so much for your 5 star rating and for your support of being a loyal customer! We're so glad you had a great experience after having to order a replacement bottle cap :)

Posted 4 months ago

“Needed replacement parts for my sport cap. Ordering was easy, delivery quick and wrapping contained no plastic.”

Posted 4 months ago

Thank you, We're so glad that ordering and delivery was quick and easy and that there was no plastic wrapping. We really appreciate your 5 star review and we're committed to continue staying green!

Posted 4 months ago

“Purchased as a gift”

Posted 4 months ago

Thank you James for your 5 star rating! We are so pleased that you purchased it as a gift for someone - we hope they enjoy it!

Posted 4 months ago

“I ordered a large stainless steel NOT thermos flask. I now filter my water and remineralize it due to my paranoia about pollutants. The flask is great, no plastic, and I went to non-thermos as I just drink water. Good company, overly packaged when it arrived”

Posted 4 months ago

Thank you so much for your 5 star rating Richard! We're so glad to hear that you love your bottle. We appreciate your efforts to reduce your plastic waste and all of our packaging can be recycled. Thank you for your support! :)

Posted 4 months ago

“I love the replacement lids, they are perfect for my bottles. Thank you”

Posted 4 months ago

Thank you Esther for the 5 Star review. We are delighted to hear you're happy with the replacement lids. Thank you for being a loyal customer!

Posted 4 months ago

“Very happy with my epic bottle, keeps water cold all day”

Posted 4 months ago

Thank you Ruby for the 5 star review. We are so pleased to hear that you are very happy with your epic bottle!

Posted 4 months ago

“Great product, have been using the bottles for years. Fab for school, keeps water cold and is very sturdy. It's great that you can order the bottle tops separately if they wear off after time.”

Posted 4 months ago

Thank you Olivia, We're so pleased to hear that you have been using the bottles for years and that they have been great for school, we hope you continue to enjoy our product!

Posted 4 months ago

“Great bottle! my son love it so much that when he broke his old one which we got from a different vendor, I had to find the exact one online which led me to One Green bottle’s page thankfully.”

Posted 4 months ago

Thank you for the 5 Star review Barbara! We are delighted to hear that your son loves his bottle :)

Posted 4 months ago

“I purchased a bottle in an independent store in Cambridge and loved it, so I decided to get my mum one for Christmas. The metal straws are great (so much more durable and nicer to drink from than the plastic straw bottles supermarkets sell) and my water stays cool - I haven't used the bottle for hot drinks but it seems to be well insulated! The outside of the one I bought a month or so ago hasn't scratched, either, and I carry my bottle everywhere with me. The new bottle arrived quickly and while I loved the minimal packaging, the branding on the outside gave away her Christmas gift (the parcel arrived while I was at work and she took it from the postman.) While I love the products and definitely think the company deserves as much promotion as possible, perhaps there could be a "plain packaging" option during the month of December? I was so excited to surprise her and she didn't buy that I bought it for anyone else as I talked her out of buying herself one just a little while ago! But that minor inconvenience is my only complaint - the products themselves are perfect and I cannot recommend them enough!”

Posted 4 months ago

“Ordered a replacement lid. Love the bottles but five pounds postage for a lid is ridiculous.”

Posted 4 months ago

Hi there, sorry to hear this. Due to them being bulky items they cost more to send. We are looking at other options in the new year to save slightly on shipping. Many thanks

Posted 4 months ago

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One Green Bottle is rated 4.9 based on 3,241 reviews