One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina, 15Shoreham Port, Brighton and hove, East Sussex
Rating: 4.84

4.8 Rating 3,754 Reviews

97 %

of reviewers recommend One Green Bottle

4.8

Based on 3,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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One Green Bottle 5 star review on 7th May 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful and prompt service. High quality, ethical products.”

Helpful Report

Thank you for your great 5-star review! We are happy to hear you had a good experience with our quick service. We’re glad our products met your ethical standards

“Excellent choices, excellent designs and excellent quality. Delivery fast and free. Cannot fault.”

Helpful Report

We're so so glad to hear that you had a lovely experience with us, we're always working on more stylish designs for the highest of quality bottles so we hope to see you again soon

“This is the third purchase of a bottle that is not made of plastic. I have been happy with the quality and design.”

Helpful Report

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you've chosen our plastic-free bottles for the third time. Your satisfaction with the quality and design means a lot to us. We appreciate your support and can’t wait to serve you again soon

“My daughter wanted a new insulated bottle for the summer. We already have a couple of the kids' bottles, so I was keen to get another OGB and keep using the set of compatible tops we've already collected. The 500ml evolution bottle met the spec nicely and was available in an appealing print. She loves it and is very well hydrated now!”

Helpful Report

We're very happy to read your wonderful 5-star review. the 500ml Evo range is always a top choice for kids and adults alike and it's great to hear that you agree too, we're always working on new glamorous prints so we hope to serve you again soon

“Great design and colour. Really handy for walks where I don't want to take a bag but need a small bottle of water with me”

Helpful Report

Thank you so much for your amazing 5-star review! We’re delighted to hear that you love the design and find it handy for your walks. It’s fantastic to know our bottle fits perfectly into your lifestyle. We appreciate your support and hope you continue to enjoy your time outdoors!

“Amazing that I could get a replacement for a ten year old bottle!”

Helpful Report

Thank you so so much for your fantastic 5-star review! We're delighted to hear that we could assist you in getting a replacement for your ten-year-old bottle. It’s wonderful to know that our products have stood the test of time and continue to serve you well. We truly appreciate your support and look forward to keeping you hydrated for many more years

“I absolutely love the quality of one green bottle. My personal favourite is the 2 litre epic, it's durable, practical and keeps drinks cold.... perfect.”

Helpful Report

We're so glad to read your amazing 5-star review. We're delighted to hear that you love the quality of our bottles and that the 2-litre epic is your personal favorite. It's great to know it keeps your drinks cold and is perfect for your needs. We truly appreciate your support

“Have had these bottles for several years with no issues. A dropped bottle ended up with a broken lid. But we just had to buy a new lid. Perfect.”

Helpful Report

Very glad to hear your satisifed with our product, we always want to make sure our customers can get replacements without paying for the full product again when neccesary

“My wife and I have loved our bottles since we got them in 2019 to the point where we needed new lids 🤩 such an amazing brand with excellent products”

One Green Bottle 5 star review on 10th May 2024

Helpful Report

Thank you so much for your amazing 5-star review! We’re absolutely delighted to hear that you and your wife have been loving your bottles since 2019. It’s wonderful to know that our products have served you well. Your support means a lot to us, and we can’t wait to provide you with more great experiences in the future! 😊

“Excellent customer service helping us source replacement lids for our kids bottles…lots more life left in them.”

Helpful Report

We're glad to hear they're still gpomh strong just as expected, hopefully they'll coninue serving you for years to come. Thanks for the lovely 5-star review

“I ordered the classic sports cap as a replacement. I like this cap as it does not leak at all and the spout releases the perfect amount of water. I like that it comes with a transparent straw. The packaging is fully recyclable but the tube is actually sturdy enough to be used as the best little storage box for my little one's treasures.”

Helpful Report

Thank you for your 5-star review, we truly appreciate your support and loyalty. It's awesome to hear that the tube can serve as the best little storage box for your little one's treasures! We're glad our packaging can have this extra purpose in your home 😊

“Bought one as a present for myself and loved it so much I now buy them for everyone!! Best bottle by far.”

Helpful Report

Thanks so much for your 5-star review! We truly appreciate your kind words and are thrilled to hear that you loved your bottle so much that you now buy them for everyone!

“Goods arrived very quickly.”

Helpful Report

Thank you so much for your amazing 5-star review. We truly appreciate your support!

“Very good. Does not leak.”

Helpful Report

Thank you so much for your amazing 5-star review. We truly appreciate your support!

“I bought the wrong lid to replace one that broke fairly quickly after I bought it! Finding it impossible to figure out which bottle i have and which lid will fit it!”

Helpful Report

Hi there, thank you for your review. We are so sorry to hear of the issues with the broken lid as our bottle lids should last a very long time. We have a warranty that covers manufacturing issues not accidental damage. Please contact our customer service Admin@onegreenbottle.com with a picture of your bottle so we can help resolve this issue 😊

“Confusing cancellation/returns process. T&Cs said one thing, but customer service said another. Polite, but nevertheless contradictory. Ordered the wrong thing and couldn't cancel it even though it hadn't been despatched yet, despite T&Cs saying this was possible. Ended up keeping it as I didn't want to pay shipping as it felt unfair. What I ordered itself was in good condition, though it was the wrong colour - I ended up buying a matching item on eBay as I didn't want to go through the One Green Bottle website again. Shame, as I love my bottle.”

Helpful Report

Hi there, thank you for the review. We are so sorry about this, once the order has been packed we are unable to amend the order as we use a 3PL pick/pack warehouse. We are so sorry for any confusion caused. We will look back at our T&Cs on our website to ensure it is as coherent as possible😊

“Loving my bottle so far, quick delivery and packaged well. No leaking, which is the issue I’ve had with other bottles previously.”

Helpful Report

Thank you so much for your fantastic 5-star review. We truly appreciate your kind feedback and are thrilled to hear that you love your leakproof bottle!

“Having waited a while to buy my One Green Bottle I am only moderately satisfied! Reason being that what I need is a carry strap but if I do (if I can find a matching colour) I will have to pay extra. Fairly essential as the bottle is rather too wide to hold!”

Helpful Report

Hi there, thank you for your feedback, we offer bundle deals on our bottles that sell 50% off sloop bottle carriers and other useful accessories like a brush scrubber, we also sell bottles with an integrated handle like our epic bottle collection. Here is a link: https://www.onegreenbottle.com/product-category/big-insulated-steel-bottles/ 😊

“I love one green bottle my bottle doesn’t leave my side ever”

Helpful Report

Thank you so much for your wonderful 5-star review. We truly appreciate your support and are thrilled to hear that you are enjoying your bottle!

“I love this bottle, I've just bought a second fory husband! The sports cap with the straw makes it so easy to drink on the go. The bottle is perfect for keeping drinks hot or cold too, so it's great in any weather!”

Helpful Report

Thanks so much for your amazing 5-star review. We greatly appreciate your support and loyalty as a customer. It's wonderful to know that the sports cap with the straw has made it convenient for you to stay hydrated on the go!

One Green Bottle is rated 4.8 based on 3,754 reviews