One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina, 15Shoreham Port, Brighton and hove, East Sussex
Rating: 4.84

4.8 Rating 3,744 Reviews

97 %

of reviewers recommend One Green Bottle

4.8

Based on 3,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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One Green Bottle 5 star review on 7th May 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received items I ordered within two days of ordering which was excellent”

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Posted 2 months ago

“Amazing products, amazing customer service...what more could one ask for. Well done BOTL, keep up the great work. With appeciative thanks and praise.”

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Posted 2 months ago

“Terrible customer service :( wouldn’t recommend this company”

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Posted 2 months ago

Hi there, thanks for your review. I have reviewed our previous correspondence and can see that we requested a different video, which will help us resolve this matter swiftly. I look forward to hearing back from you to help you further.

Posted 2 months ago

“I love these bottles. So sturdy! My daughter loves them! It’s also so nice for her not to have a plastic one. She even brought it up herself as she is worried about plastic consumption. P”

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Posted 2 months ago

“Ordered some replacement lids as they do not seem to last very long. One of the lids arrived with a missing seal, which we did not notice until it leaked all over the car seat. Luckily I have a bunch of spare seals from previous lids that have broken. Other than that, the bottles are great.”

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Posted 2 months ago

Thanks for your feedback. We are delighted to hear you had spare seals on hand and appreciate you bringing this to our attention. As part of our commitment to sustainability, we offer a 12-month warranty that covers manufacturing issues and replacement caps and silicone parts on our website to help keep your bottles in perfect condition. Please don’t hesitate to reach out to our customer support team if you need any assistance. Many thanks

Posted 2 months ago

“This is my third bottle from One Green Bottle. They’re beautifully designed, great quality, packaged beautifully, and I love the green ethos of the whole company. The V2 one this time is even more amazing. I got some accessories with it this time too. All so good. No doubt I’m always going to get my water bottles from them!”

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Posted 2 months ago

“Swift delivery, long lasting good looking products. My coffee cup always gets a positive comment! No plastic bottles needed and the kids can bash these long lasting bottles about without me fretting!”

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Posted 3 months ago

We're so happy that our products are fit for you and your whole family, we hope you enjoy drinking cleaner and safer water for years to come!

Posted 2 months ago

“I ordered two replacement lids and got sent four which was a surprise, not quite sure how that happened. But my Life Collection bottle has been going strong for years, albeit very scratched. I’m pleased you sell replacement parts so I can carry on using it!”

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Posted 3 months ago

“Can I just say, thank you for being so helpful over the recent order of a "spare part" eg a bottle top. And for taking real care to ensure that everything was correct.”

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Posted 3 months ago

You're so very welcome and thank you so much for the glowing 5-star review! Making sure our customers orders are correct and get there swiftly is a top priority so it's great to hear those standards were met

Posted 2 months ago

“good quality and green! v pleased”

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Posted 3 months ago

We're so glad to hear that you're pleased with the quality of our products and their eco-friendliness! Your support means a lot to us, and we're thrilled to have you as part of the One Green Bottle family.

Posted 2 months ago

“Small, plain, healthily made and easy to use. Perfect.”

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Posted 3 months ago

We're delighted to hear that you find our bottles perfect for your needs! Simple and easy-to-use designs are exactly what we aim for, and it’s wonderful to know you appreciate their healthy design

Posted 2 months ago

“Speedy delivery, lovely item- liked it so much I bought again for myself!”

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Posted 3 months ago

“My daughter loves her new bottle for school. She was able to choose her colour combination and I know this bottle will last forever! She’s just upgraded from the tiny 350ml now that she’s 6. We’ve only ever been impressed with One Green Bottle and are long-standing customers.”

One Green Bottle 5 star review on 26th September 2025

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Posted 3 months ago

Thank you so, so much for the wonderful 5-star review! We're delighted to hear that your little one loves her new bottle and we hope to continue to serve you for years to come

Posted 2 months ago

“I've got the 1200 ml insulated bottle, which is big but I love that it still fits in one hand! The outside is nice and soft and I love the mangrove colour which sometimes looks green and sometimes gold. You can flip it open with one hand too, which is another plus for me. I've only used it s couple of days but it has helped me boost my water intake already because it's so nice and convenient. Haven't washed it yet, but it looks very straightforward. I didn't get the bottle brush and now I wish I had.. maybe another order! Also, delivery was super quick. I ordered Friday morning and I had it with me 24 hours later. I also ordered a top for my child's bottle which had broken due to multiple bashes, and she's delighted with the pink 🩷 very happy so far”

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Posted 3 months ago

That's absolutely amazing to hear! Thank you so, so much for the outstanding review. We're thrilled that both you and your little one are more than satisified with your order and we'd be more than happy to serve you again for that bottle brush order in the future

Posted 1 month ago

“We’ve been using these bottles for years. They’re very robust and designs are great. The lids can snap after a while, so we’ve replaced them a couple of times.”

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Posted 3 months ago

“Seemed to send me the wrong size bottles so a bit disappointed”

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Posted 3 months ago

Hi there, thank you for your feedback. We are so sorry to hear that you may have received the incorrect bottle size. We completely understand how frustrating this can be, and we want to make it right. If you could reach out to our customer service team either via our chatbot or email with your order number and a picture of the bottle you received, they’ll be more than happy to assist you in resolving this issue as quickly as possible. Thanks again for bringing this to our attention.

Posted 3 months ago

“Great bottles - we use one for each family member. Love the fact that it’s a female-led sustainable business and the product quality speaks for itself.”

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Posted 3 months ago

“Great products, arrived promptly with lots of lovely finishing touches in accessories and packaging. Would recommend!”

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Posted 3 months ago

“Fabulous - love these bottles ! Gorgeous colours too. My kids and I love them . Thank you !”

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Posted 4 months ago

“Great bottles, kids think the designs are great, loving the plastic free packagining, highly recommend”

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Posted 4 months ago

One Green Bottle is rated 4.8 based on 3,744 reviews