One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina, 15Shoreham Port, Brighton and hove, East Sussex
Rating: 4.84

4.8 Rating 3,722 Reviews

97 %

of reviewers recommend One Green Bottle

4.8

Based on 3,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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One Green Bottle 5 star review on 26th September 2025

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“love this brand their ethos behind it and i love all their designs”

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Posted 1 month ago

“The ethics, the design and it arrived really quickly in beautiful sustainable packaging!”

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Posted 1 month ago

“Great value product. Excellent, friendly communication leading to delivery.”

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Posted 1 month ago

“The top of my water bottle had broken. I rang customer services who answered promptly and were very helpful. I ordered online and the new top arrived the next day. Great service. I would definitely recommend.”

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Posted 1 month ago

“Super quick delivery and I love my purchase!! I got the stainless steel lunch box and I love her! 🩷”

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Posted 1 month ago

“This good looking small and light water bottle that does not leak in my bag is exactly what I want. Thenk you. Also for being environmentally conscious, which is very important to me.”

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Posted 1 month ago

“Good sturdy bottle, nicely designed, I wanted something safe without bpas and other nasties.”

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Posted 1 month ago

“I have bought my first shaker from one Green Bottle. Loved it so much that I had to buy another one for my mum, and I can’t wait to get another one for my husband 💖”

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Posted 1 month ago

“Awesome bottle, arrived so fast, great delivery service. It's huge for the price, will last me till lunch at school.”

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Posted 1 month ago

“Nice sized cup for my coffee with two tops - one with a straw, which is handy to use while driving. Good to know too youre buying from an environmentaly concious and friendly company. Arrived by post quickly too.”

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Posted 1 month ago

“Great customer service and quick delivery. I needed a replacement cap for a bottle I'd received about 5yrs ago and they recommended a few that would fit. I placed an order for 2 and they arrived promptly”

One Green Bottle 5 star review on 26th August 2025

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Posted 2 months ago

“I really rate the products by botl for a couple of reasons. I was pleased to purchase a replacement lid as we had dropped a botl that we have had gor a couple of years and the lid had cracked. Also purchased a larger teal beauty and a bottle carrier with space for keys and phone. Really pleased with that as I walk alot and that means I can take some water and my keys etc and dog treats for the hound. A great addition!”

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Posted 2 months ago

“Great quality and amazing colours and freebies”

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Posted 2 months ago

“I have used one green bottle for the past 7 years. Their bottles are always reliable. My family each have a 800ml bottle to keep in our bags. They've been up mountains and along cycle rides with us. My latest purchase is the 1.2l bottle to sit on my desk at work to lower the number of times I need to refill during the day. I was very happy to find my favourite colour in the sale.”

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Posted 2 months ago

“Great products & excellent customer service. Bottle & lunchbox bought as birthday present for my daughter - impressed with the many bottle top options & looks like they'll built to last.”

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Posted 2 months ago

“Excellent products and service highly recommend”

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Posted 2 months ago

“Best water bottles! Weve had our epic bottles for years and the quality is amazing. Just ordered some more! Cant be beaten!”

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Posted 2 months ago

“Product totally fine. But over £5 postage for something that cost £6 is a bit of a joke.”

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Posted 2 months ago

Hi there, thanks for your feedback. So sorry to hear you're disappointed with our postage fee. Unfortunately, the price is determined by Royal Mail, and we don't make a profit on this. We did for a time have our caps with integrated postage, making them £10 each, and we took a small loss. However, customer research showed us that customers preferred to buy multiple caps at a time, which spread out the shipping cost, so we made it more cost-effective to have the shipping price separate. I do understand your frustration on this, and making replacement parts more affordable is something we are looking into with different shipping options. We are proud to offer replacement parts, which a lot of our competitors do not, as we want to promote sustainability, and fixing rather than replacing culture.

Posted 2 months ago

“I have two of the epic bottles and I love them! I really would not drink as much water as I do without them. They stay so cold for so long, especially when you put ice in the bottle as well (the opening leaves lots of room for this too!)”

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Posted 2 months ago

“The bottle is great, but the packaging, website and email marketing are all very obviously aimed at women, which I found off-putting. Can't men also buy reusable bottles or care about the environment?”

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Posted 2 months ago

Thanks for taking the time to share your thoughts. We are glad to hear you’re enjoying your bottle! We are a female-founded, female-run business, so it’s true that a lot of our imagery reflects that. That said, our bottles are designed for everyone, and we know sustainability is something people of all genders care about. We truly appreciate you pointing this out, and we will keep your feedback in mind as we work on making our marketing feel as inclusive as possible in the future. Many thanks

Posted 2 months ago

One Green Bottle is rated 4.8 based on 3,722 reviews