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OliversBabyCare Reviews

4.7 Rating 2,732 Reviews
91 %
of reviewers recommend OliversBabyCare
4.7
Based on 2,732 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read OliversBabyCare Reviews

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 24th March 2025
Rosie G
OliversBabyCare 5 star review on 29th February 2024
Karen W
OliversBabyCare 5 star review on 29th February 2024
Kirsty M
OliversBabyCare 5 star review on 19th December 2023
Felisha
OliversBabyCare 5 star review on 28th March 2023
Barbara
OliversBabyCare 5 star review on 28th February 2023
Czarina
OliversBabyCare 4 star review on 24th February 2023
Anonymous
56
Anonymous
Anonymous  // 01/01/2019
First class service,delivered within 24hrs,good quality products,10 out of 10
Helpful Report
Posted 2 years ago
Dear Joseph, Thank you for taking the time to write such a positive review about our company, OliversBabyCare. We are thrilled to hear that you received first-class service and that your order was delivered within 24 hours. We take pride in providing our customers with fast and efficient service, and we are glad to hear that we met your expectations. We strive to offer a wide range of high-quality baby care products that meet the needs of our customers. Your feedback is important to us, and we appreciate your 10 out of 10 rating. Thank you for choosing OliversBabyCare, and we look forward to serving you again in the future.
Posted 2 years ago
Absolutely excellent service would definitely recommend
Helpful Report
Posted 2 years ago
Dear Alex, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you had an excellent experience with our service and that you would recommend us to others. At OliversBabyCare, we strive to provide our customers with the best possible service and products. We are delighted to know that we have met your expectations and that you are satisfied with our service. Thank you for choosing OliversBabyCare, and we look forward to serving you again in the future.
Posted 2 years ago
Very bad experience. I just opened my order and both gates are broken. I will do a return and I want my money back . Thank you
Helpful Report
Posted 2 years ago
Dear valued customer, We are sorry to hear about your recent experience with our company. We understand how frustrating it can be to receive damaged products, and we apologise for any inconvenience this may have caused you. We take the quality of our products very seriously and we are committed to ensuring that our customers receive only the best. We would like to assure you that we will investigate this matter further and take the necessary steps to prevent it from happening again in the future. In the meantime, please contact our customer service team at your earliest convenience to arrange for the return of the damaged items or to have some replacement parts for your gates delivered so that you can start using them as quickly as possible . Once again, we apologise for any inconvenience this may have caused you and we hope to have the opportunity to serve you better in the future. Sincerely, The OliversBabyCare Team
Posted 2 years ago
Did not receive any shipping info. Asking for a review before my order has arrived.
Helpful Report
Posted 2 years ago
ann the items we're delivered quickly and customer service we're so approachable and quick to reply
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to share your positive experience with OliversBabyCare, Angelli! We are thrilled to hear that you received your items quickly and that our customer service team was able to provide you with the support you needed. We pride ourselves on providing excellent customer service and we are glad to hear that we were able to meet your expectations. Thank you for choosing OliversBabyCare and we hope to serve you again in the future!
Posted 2 years ago
Good. Service definitely
Helpful Report
Posted 2 years ago
Dear Alison, Thank you for taking the time to write a review about your experience with OliversBabyCare. We strive to provide our customers with the best possible experience, and we are glad that we were able to meet your expectations. We appreciate your business and hope to continue to serve you in the future. Thank you again for choosing OliversBabyCare.
Posted 2 years ago
5. Just perfect
Helpful Report
Posted 3 years ago
Dear Kamil, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you had a great experience with our company and that you found our services to be perfect. We strive to provide our customers with the best possible experience, and we are glad that we were able to meet your expectations. We appreciate your support and hope to continue providing you with excellent service in the future. Thank you again for choosing OliversBabyCare.
Posted 2 years ago
Excellent service
Helpful Report
Posted 3 years ago
Dear Simon, Thank you for taking the time to write a review about your experience with OliversBabyCare. We are thrilled to hear that you received excellent service from our team. We appreciate your business and hope to continue serving you and your family in the future.Thank you again for choosing OliversBabyCare.
Posted 2 years ago
Excellent, price as quoted, no excessive delivery charges, unlike a competitor who wanted a further £19.95 for delivery to my address. Goods ordered Friday on standard 2 to 3 working day delivery, arrived Monday pm, all parts present, assembled in an hour.
Helpful Report
Posted 3 years ago
Dear Sara, Thank you for taking the time to write such a positive review about your experience with OliversBabyCare. We are thrilled to hear that you found our prices to be fair and that our delivery charges were reasonable. We understand how frustrating it can be to encounter excessive delivery fees, and we are glad that we were able to provide you with a more affordable option. We are also pleased to hear that your order arrived promptly and that all of the parts were present. Our team takes great care to ensure that all orders are fulfilled accurately and efficiently, so it is always rewarding to hear that our efforts have paid off. Thank you again for your kind words, and we hope to have the opportunity to serve you again in the future.
Posted 2 years ago
Terrible - i returned an item that was unopened and haven’t received a refund for a considerable amount of money - there were about a 14 steps to follow on the returns form - so not the easy returns they promised.
Helpful Report
Posted 3 years ago
Dear Charlotte, We are sorry to hear about your negative experience with our company, OliversBabyCare. We understand that returning an item can be a frustrating process, and we apologise for any inconvenience caused. We would like to assure you that we take all customer complaints seriously and we are committed to resolving any issues as quickly and efficiently as possible. Regarding the returns process, we do have a standard procedure in place to ensure that all returns are processed correctly and efficiently and are as user friendly as possible. However, due to the bank holidays your return took slightly longer to process than we would normally expect and we apologise for the inconvenience caused by this. I can see that your refund has been issued back to you. Please do let us know if you require any further help and we will be happy to assist you. Best regards, OliversBabyCare Customer Service Team
Posted 3 years ago
Excellent service, arrived very quickly and just what I needed at a very good price.
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave such a positive review about your experience with OliversBabyCare. We are thrilled to hear that you found our service to be excellent and that your order arrived quickly. We always strive to provide our customers with the best possible experience, and we are glad that we were able to meet your expectations. We appreciate your business and hope to have the opportunity to serve you again in the future. Thank you for choosing OliversBabyCare!
Posted 2 years ago
Excellent very good service received my order next day
Helpful Report
Posted 3 years ago
Dear Tracey, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you received excellent and very good service from us, and that you received your order the very next day. We take pride in providing our customers with fast and efficient service, and we are glad to hear that we were able to meet your expectations.
Posted 2 years ago
Great experience, lovely team with a good knowledge on products
Helpful Report
Posted 3 years ago
Dear Samantha, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you had a great experience with our team and that they were able to provide you with the knowledge you needed to make informed decisions about our products. We strive to provide excellent customer service and it is always rewarding to hear that our efforts are appreciated. Thank you for giving us a 5-star rating. We hope to continue providing you with the best possible service and products in the future.
Posted 2 years ago
Very efficient
Helpful Report
Posted 3 years ago
Dear Jamillia, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you found our services to be very efficient. At OliversBabyCare, we strive to provide our customers with the best possible experience, and we are glad to know that we were able to meet your expectations. We appreciate your feedback and hope to continue providing you with excellent service in the future.
Posted 2 years ago
Great compact design and easy to use on anything!
Helpful Report
Posted 3 years ago
Really good all my purchases was packed nice and arrive quickly
Helpful Report
Posted 3 years ago
Dear Jemma, Thank you for taking the time to write a review about your experience with OliversBabyCare. We take pride in ensuring that our customers receive their orders in a timely and efficient manner, and we are glad to hear that we met your expectations. We appreciate your business and hope to have the opportunity to serve you again in the future.
Posted 2 years ago
I ordered a Purflo Sleep Tight Baby Bed and it was delivered the following day. I couldn't be happier with the product and the service.
Helpful Report
Posted 3 years ago
Dear Jessica, Thank you for taking the time to write such a positive review about your experience with OliversBabyCare. We are thrilled to hear that you are happy with your purchase of the Purflo Sleep Tight Baby Bed and that it was delivered promptly. At OliversBabyCare, we strive to provide our customers with the best possible service and products, and we are delighted to hear that we have met your expectations. Thank you again for your kind words, and we look forward to serving you again in the future.
Posted 2 years ago
We found the experience very good, delivery was on time for the next day, excellent communication thankyou
Helpful Report
Posted 3 years ago
Dear Nicholas, Thank you for taking the time to share your positive experience with OliversBabyCare. We are thrilled to hear that you found our delivery service to be prompt and that our communication met your expectations. We take pride in providing excellent customer service and we are glad that we were able to meet your needs. Thank you for choosing OliversBabyCare and we look forward to serving you again in the future.
Posted 2 years ago
Great service, website easy to navigate with a terrific selection of products at competitive prices. Order received very promptly and well packaged.
Helpful Report
Posted 3 years ago
Dear Heather, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you found our website easy to navigate and that you were able to find a terrific selection of products at competitive prices. We take pride in offering a wide range of high-quality baby care products to our customers.We understand how important it is to receive your order in a timely manner and in good condition, and we strive to provide excellent service to all of our customers. Thank you again for your kind words and for choosing OliversBabyCare. We look forward to serving you again in the future.
Posted 2 years ago
Perfect and quick delivery
Helpful Report
Posted 3 years ago
Thank you for taking the time to share your positive experience with OliversBabyCare, Cheryl! We are thrilled to hear that you received your order quickly and that everything was perfect. We strive to provide our customers with the best possible service and products, and we are glad to know that we have met your expectations. We appreciate your business and hope to serve you again in the future.
Posted 2 years ago
OliversBabyCare is rated 4.7 based on 2,732 reviews