OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.65

4.7 Rating 2,595 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,595 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 24th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Is to find what I wanted and offer next day delivery”

Helpful Report

Posted 2 years ago

Dear Dawn, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you found it easy to find what you were looking for on our website and that our next day delivery service met your expectations. We strive to provide our customers with a seamless shopping experience, and your feedback is greatly appreciated. Thank you for choosing OliversBabyCare, and we hope to serve you again in the future. Best regards, OliversBabyCare Team

Posted 2 years ago

“Awesome company, with good products at a great rate. Quick response from customers service team for any amendments and delivered fast and securely. I will be purchasing in the future from here again.”

Helpful Report

Posted 2 years ago

Dear Ryan, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you had a great experience with our company and that you found our products to be of good quality and value. We take pride in providing excellent customer service and we are glad to hear that our team was able to assist you promptly and efficiently. We appreciate your loyalty and look forward to serving you again in the future. If you have any further feedback or suggestions, please do not hesitate to reach out to us. Thank you again for choosing OliversBabyCare.

Posted 2 years ago

“Great experience, fast shipping,”

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Posted 2 years ago

“Easy ordering system and super fast delivery , definitely a 10 out of 10 from me !!!!”

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Posted 2 years ago

“An excellent service, we popped into the shop to look at some car seats in person that I had been looking at online. The 2 girls in the shop couldn’t have been any more helpful, I was seriously impressed by their knowledge and recommendations for what we needed. Will definitely be recommending to anyone else who needs baby items!”

Helpful Report

Posted 2 years ago

Dear Emma, Thank you for taking the time to write such a positive review about your experience with OliversBabyCare. We are thrilled to hear that you found our service to be excellent and that our team was able to provide you with the knowledge and recommendations you needed to make an informed decision about your baby's car seat. We take pride in our knowledgeable and helpful staff, and we are delighted to hear that they were able to assist you in finding the right product for your needs. We appreciate your recommendation and look forward to serving you and your family in the future. Thank you again for choosing OliversBabyCare.

Posted 2 years ago

“Didnt even receive them.”

Helpful Report

Posted 2 years ago

Dear Emma, We are sorry to hear that you did not receive your order. We take our customers' satisfaction very seriously and we apologise for any inconvenience caused. Please reach out to our customer service team with your order details so we can investigate the issue and resolve it as soon as possible. We want to ensure that you receive your order and have a positive experience with our company. Thank you for bringing this to our attention and we hope to have the opportunity to make it right. Best regards, Olivers BabyCare team

Posted 2 years ago

“Brilliant service. Very kind staff who were very happy to help. Definitely Recommend.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your positive experience with Olivers BabyCare. We are thrilled to hear that our staff provided you with excellent service and were able to assist you with your needs. We appreciate your recommendation and look forward to serving you again in the future!

Posted 2 years ago

“Customer service, dispatch, and delivery were all first class from Oliver’s baby care, very pleased with my purchase just one little criticism I was surprised and a bit disappointed that the Venicci tinum upline Did not include a car seat base which has to be purchased separately. That said this is on fault of Oliver’s baby care, Thank you for my purchase”

Helpful Report

Posted 2 years ago

Dear Colin, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We take pride in providing our customers with the best possible service. We are sorry to hear that you were disappointed that the Venicci Tinum Upline did not include a car seat base. We understand that this can be frustrating, and we apologise for any inconvenience this may have caused. We do our best to provide as much information as possible about our products on our website, including what is included in each package. However, we will take your feedback on board and look for ways to improve our product descriptions. Thank you again for your review, and we hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 2 years ago

“Excellent service, parcel arrived in time”

Helpful Report

Posted 2 years ago

Dear Jacqueline, Thank you for taking the time to write a review about your experience with OliversBabyCare. We are thrilled to hear that you found our ordering process easy and that your order arrived quickly. We strive to provide our customers with a seamless shopping experience, and we are glad to hear that we met your expectations. We appreciate your business and hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 2 years ago

“Fabulous! So so easy to order and very quick delivery - very very happy ‘”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave such a positive review about your experience with OliversBabyCare! We are thrilled to hear that you found our ordering process easy. We strive to provide our customers with the best possible service, and it's always great to hear when we've succeeded. Thank you for choosing OliversBabyCare, and we hope to serve you again in the future!

Posted 2 years ago

“Very easy to order and quick to come”

Helpful Report

Posted 2 years ago

Thank you for taking the time to write a review about your experience with OliversBabyCare. We appreciate your business and your 5 star rating and hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 2 years ago

“Fast delivery and exactly as described. Great service - many thanks.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review about your experience with Olivers BabyCare. We are thrilled to hear that you received your order quickly and are happy with your purchase. Our team works hard to provide excellent service, and we are glad that we were able to meet your expectations. Thank you for choosing Olivers BabyCare, and we hope to serve you again in the future.

Posted 2 years ago

“Quick delivery and high quality products.”

Helpful Report

Posted 2 years ago

Dear Diana, Thank you for taking the time to share your positive experience with Olivers BabyCare. We are thrilled to hear that you received your order quickly and that you are satisfied with the quality of our products. At Olivers BabyCare, we strive to provide our customers with the best possible service and products, and we are delighted to know that we have met your expectations. Thank you for choosing Olivers BabyCare, and we look forward to serving you again in the future. Best regards, Olivers BabyCare

Posted 2 years ago

“Excellent”

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Posted 2 years ago

Thank you for sharing your positive experience with the Callowesse Elata Wooden Highchair from OliversBabyCare, Sheree! We're thrilled to hear that you found the highchair to be excellent and worthy of a 5-star review. We hope that it continues to serve you and your little one well. Thank you for choosing OliversBabyCare for your baby's needs!

Posted 2 years ago

“Dear sirs I have mande a complaint about the product. You have stated it fit 86cm with is the measure I have in my stairs. I have bought this product as specifically states this measurement however this doesn't fit, it's lose and my son almost felt on the stairs due to this. Lucky I was there so nothing happen but I request an urgent response to this and my previous email. Thank you”

Helpful Report

Posted 2 years ago

Dear Patricia, We are sorry to hear that you have had a negative experience with our product. We take all complaints seriously and we apologise for any inconvenience caused. We understand that safety is of utmost importance when it comes to your child and we are committed to ensuring that our products meet the highest safety standards. We have reviewed your previous email and we are currently investigating the issue with the product. We will respond to your email as soon as possible with a resolution to the problem. In the meantime, we recommend that you discontinue use of the product until we have resolved the issue. Thank you for bringing this to our attention and we appreciate your patience as we work to resolve the issue. Best regards, OliversBabyCare Team

Posted 2 years ago

“Buying products in online is easy and product quality is people’s luck but if you have any problems or not happy with with product, return is very inconvenient and more complicated”

Helpful Report

Posted 2 years ago

Dear Prince, Thank you for taking the time to share your thoughts about OliversBabyCare. We appreciate your feedback and understand your concerns about the return process. We strive to make the return process as easy and convenient as possible for our customers. We have a dedicated customer service team that is available to assist you with any issues or concerns you may have with your purchase. We also have a clear and transparent return policy that outlines the steps you need to take to return a product. We apologize if you experienced any inconvenience with the return process and we will take your feedback into consideration as we continue to improve our services. Thank you for choosing OliversBabyCare and we hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 2 years ago

“Excellent prices, service and quick delivery. Will definitely shop here again.”

Helpful Report

Posted 2 years ago

Dear Kerri, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you found our prices to be excellent, our service to be top-notch, and our delivery to be quick. We are committed to providing our customers with the best possible shopping experience, and we are glad to hear that we have succeeded in doing so for you. We appreciate your business and look forward to serving you again in the future. If you have any questions or concerns, please do not hesitate to contact us. We are always here to help. Thank you again for your kind words and for choosing OliversBabyCare.

Posted 2 years ago

“Not a very good product. Keeps falling down and not staying clipped”

Helpful Report

Posted 2 years ago

Dear Faith, Thank you for taking the time to share your experience with OliversBabyCare. We are sorry to hear that you have had issues with the gate falling down and not staying clipped. We take all feedback seriously and would like to investigate this further to ensure that our products meet the high standards that we set for ourselves. Please contact our customer service team and they will be happy to offer advice on the installation and try to come to resolution for you. Thank you for your feedback and we hope to hear from you soon. Best regards, the OliversBabyCare team.

Posted 2 years ago

“Fantastic customer service and great products”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your positive experience with OliversBabyCare, Katie! We are thrilled to hear that you found our customer service to be fantastic and our products to be great. We take pride in providing our customers with high-quality products and exceptional service, and we are glad to know that we have met your expectations. We appreciate your business and look forward to serving you again in the future

Posted 2 years ago

“Really good service. Items were delivered really quickly, and everything was in the package. Perfect”

Helpful Report

Posted 2 years ago

Dear Euan, Thank you for taking the time to write such a positive review about OliversBabyCare. We are so pleased to hear that you had a great experience with our service and that your items were delivered quickly and in perfect condition. We appreciate your business and hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 2 years ago

OliversBabyCare is rated 4.7 based on 2,595 reviews