Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 203,648 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 203,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 23rd August 2025

5946

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Absolutely love the clothes and the website. Having to return items in store is highly annoying in a day and age where parcel returns and collections are seamless. To make it worse, I was literally told off for not having a printed receipt despite being able to show my web order and e-mail receipt. In the end, I was happy to accept a voucher as I love the clothes, but what a palaver! Very frustrating and cumbersome way of working!”

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Posted 2 months ago

“Easy to use. Delivery time ok”

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Posted 2 months ago

“The first cup I bought did break when hot water was poured in it but staff were very friendly and replaced it for me”

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Posted 2 months ago

“Good but my product was low in stock and sized too big”

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Posted 2 months ago

“Really not as vibrant as in the photos on website, very pale blue! Probably wouldn’t have ordered it if the photo hadn’t been filtered…”

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Posted 2 months ago

“Mediocre More choice would have been better”

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Posted 2 months ago

“I love these tumblers but haven’t used them yet . However I notice one has a sharp edge on one of the sides , it’s in the pattern , almost a chip , so I’ll need to exchange”

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Posted 2 months ago

“I couldn't purchase the item on my phone on 3 different occasions so had to use a laptop to finally buy them.”

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Posted 2 months ago

“Ordered online alongside other things. Easy to do”

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Posted 2 months ago

“I felt the people working were not very nice”

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(Glasgow) - Posted 2 months ago

Hi there, We're sorry to hear that you haven't had a positive experience in store, this isn't what we expect at all and can completely understand how disappointing this may have been. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 months ago

“Very easy to use site and order arrived on time. Well packaged.”

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Posted 2 months ago

“Oliver Bonas store”

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Posted 2 months ago

“Good experience with website, easy to use to order bamboo laundry basket. Packaging flimsy as it was taped up properly and the box had opened up. Only bit of paper wrapped over top. Not a quick delivery either, two weeks to arrive.”

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Posted 2 months ago

“As always a great selection in the sale but I’ve found the website doesn’t always display well on my iPad: the price doesn’t always show and pictures don’t load”

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Posted 2 months ago

“Web site was fine.”

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Posted 2 months ago

“It was very late delivery,did nt reach in time”

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Posted 2 months ago

“Nice dress but I bought it for a wedding and it was too casual so returned it. Sizing was generous too, probably would need a smaller size if I’d kept it”

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Posted 2 months ago

“Competent company to deal with. Very quick delivery and returns. Only scored a 3 due to the fact the bangle i ordered was so small it looked like a child's bangle. I thought being a man,it was my misunderstanding, but both my wife and daughter agreed .”

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Posted 2 months ago

“Very easy to use”

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Posted 3 months ago

“Website was easy to navigate with plenty of choice”

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Posted 3 months ago

Oliver Bonas is rated 4.8 based on 203,648 reviews