Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 215,152 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 215,152 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

Write Your review

Tell us how Oliver Bonas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Oliver Bonas 5 star review on 2nd February 2026

Tess J

Deborah S

Anonymous

Oliver Bonas 5 star review on 1st February 2026

Zoe W

6030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great found what I needed”

Helpful Report

Posted 1 month ago

“The website is easy to use and the service when picking it up in store was great, really friendly and efficient.”

Helpful Report

Posted 1 month ago

“Bought as a Christmas present for my Granddaughter, she loves it.”

Helpful Report

Posted 1 month ago

“Arrived on time”

Helpful Report

Posted 1 month ago

“Really easy”

Helpful Report

Posted 1 month ago

“Easy to navigate and find what I wanted”

Helpful Report

Posted 1 month ago

“Very easy to order on line and product arrived promptly.”

Helpful Report

Posted 1 month ago

“Very good, product as described”

Helpful Report

Posted 1 month ago

“Very easy to shop and navigate. Lovely layout and love all the products on Oliver Bonus.”

Helpful Report

Posted 1 month ago

“Both good - great customer service”

Helpful Report

Posted 1 month ago

“Easy to manage on line. Have t visited a shop yet but will do so now.”

Helpful Report

Posted 1 month ago

“Very straightforward to find what I wanted for my partner's Christmas present and check out process was easy.”

Helpful Report

Posted 1 month ago

“Great website experience”

Oliver Bonas 5 star review on 30th December 2025

Helpful Report

Posted 1 month ago

“Great! Easy to use”

Helpful Report

Posted 1 month ago

“Very good l- had no issues at all with the website being slow and everything was easy to use (checkout and the site as a whole)”

Helpful Report

Posted 1 month ago

“Busy as it was Christmas but always good”

Helpful Report

Posted 1 month ago

“Excellent mugs”

Helpful Report

Posted 1 month ago

“Easy to find what I needed and speedy delivery”

Helpful Report

Posted 1 month ago

“Really easy to use the website”

Helpful Report

Posted 1 month ago

“Online shopping no problem, but the delivery, by slave labour (Evri) was shoddy and I vowed never to shop with you again. Parcel dumped in a corner of the garden, sodden by the time it was discovered.”

Helpful Report

Posted 1 month ago

Hi there, We're sorry to hear your parcel wasn't delivered correctly by Evri and the items became wet as a result of this. This isn't the usual delivery service we aim for at all and we completely understand how disappointing this must be for you. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

Oliver Bonas is rated 4.8 based on 215,152 reviews