Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 215,113 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 215,113 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 2nd February 2026

Tess J

Deborah S

Anonymous

Oliver Bonas 5 star review on 1st February 2026

Zoe W

6030

Anonymous

Anonymous // 01/01/2019

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English

“Online shopping no problem, but the delivery, by slave labour (Evri) was shoddy and I vowed never to shop with you again. Parcel dumped in a corner of the garden, sodden by the time it was discovered.”

Helpful Report

Posted 1 month ago

Hi there, We're sorry to hear your parcel wasn't delivered correctly by Evri and the items became wet as a result of this. This isn't the usual delivery service we aim for at all and we completely understand how disappointing this must be for you. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Beautiful jewellery and excellent customer service”

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Posted 1 month ago

“A very simple process buying online, the delivery was very prompt, even though it was the Christmas period. Very good service.”

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Posted 1 month ago

“Polite and efficient in store. Ordered 2 pairs of initial socks for me.”

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Posted 1 month ago

“Great - so easy!”

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Posted 1 month ago

“Great experience assistants very helpful when choosing gifts”

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Posted 1 month ago

“Easy to purchase.”

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Posted 1 month ago

“The experience was wonderfully easy”

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Posted 1 month ago

“Excellent service. Purchased two sweaters in store. One had a fault so the staff ordered it for me on line and I received it in a couple of days. Great quality products and staff. Highly recommend.”

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Posted 1 month ago

“Very good”

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Posted 1 month ago

“Used the website and Really easy to use”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“Oliver Bonas always has the nicest, stylish items.”

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Posted 1 month ago

“The website was great it was really easy to use”

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Posted 1 month ago

“Very good and easy to order”

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Posted 1 month ago

“extremely helpful staff and lovely gifts”

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Posted 1 month ago

“Experience online was easy and stress free.”

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Posted 1 month ago

“Very good experience online”

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Posted 1 month ago

“Easy to navigate and very quick delivery”

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Posted 1 month ago

“Great experience. The item did come missing a butterfly but it was quickly sorted out over the phone.”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 215,113 reviews