Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 215,603 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 215,603 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 10th February 2026

6030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great experience, ordered two pairs 10,12 of the barrel legged cords as unsure re sizing. Size 12 too big so sent back, easy return. Kept size 10. I’m 5’6” and 63kg. Great colour easy and comfortable to wear. Love them.”

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Posted 1 month ago

“Fantasic shop with space to browse and helpful staff always.”

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(Leeds) - Posted 1 month ago

“Great! Staff were friendly and got me a different size”

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Posted 1 month ago

“It was excellent.”

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Posted 1 month ago

“Excellent staff were very helpful and the online shop very easy to use”

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Posted 1 month ago

“Website is a little tricky to use, the screen keeps resetting to the top after looking at an item which is quite frustrating. The stores are always clean and well presented when I go in and staff are very friendly and helpful.”

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Posted 1 month ago

“Quick and friendly serve”

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Posted 1 month ago

“Lady on the till yesterday was lovely and very helpful!”

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(Watford) - Posted 1 month ago

“I bought this jumper online for my daughter, the first jumper was damaged, the collar was torn and there was a large hole where the collar joins the rest of the jumper. I returned it to our local store. Unfortunately they didn’t stock this jumper, but arranged a replacement to be sent to my address. Unfortunately the second order also arrived damaged. So again I returned to the store and exchanged for a different jumper.”

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Posted 1 month ago

Hi there, We're sorry to hear both of the jumpers you received in your online order were faulty. This isn't the usual quality we aim for at all and we completely understand how disappointing this may be for you. We'd love to make this right by you, please get in touch with our customer services team in the link below and they will be happy to look into this. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Easy to order online and prompt delivery”

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Posted 1 month ago

“Lovely products - good quality - staff in the store really nice and welcoming”

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Posted 1 month ago

“Tried to purchase in store but was told it was an older design. However, I have since seen it in store.”

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Posted 1 month ago

“Perfect as always. Super easy to use and fast delivery.”

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Posted 1 month ago

“The website and online ordering process was easy.”

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Posted 1 month ago

“Enjoyed going into your store to look at the dresses and took advantage of the 30% discount to purchase this beautiful dress.”

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Posted 1 month ago

“Very smooth experience and good delivery”

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Posted 1 month ago

“Very good and things arrived on time”

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Posted 1 month ago

“Super easy and when I went to collect the item, the staff were super helpful and friendly.”

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Posted 1 month ago

“Easy to place an order, but hard to track the order. It took longer than expected to arrive.”

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Posted 1 month ago

“Very easy website to navigate and great to have instore pick up option.”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 215,603 reviews