Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 215,603 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 215,603 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 10th February 2026

6030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My daughter loved this present. It was so easy to order and delivery was extremely quick. The scarf looks superb.”

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Posted 1 month ago

“Brilliant”

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Posted 1 month ago

“Great. Love Oliver Bonas! So pleased you ship to Jersey (Channel Islands).”

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Posted 1 month ago

“The only decent shop in Centre Court Wimbledon Quarter. Excellent friendly staff”

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(Wimbledon RELO) - Posted 1 month ago

“10/10, easy to use, rapid delivery”

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Posted 1 month ago

“All perfect”

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Posted 1 month ago

“A good website with clear categories so you kniw where to go to find what you want”

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Posted 1 month ago

“Very easy, wonderful selection. Extremely good communication with customer support”

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Posted 1 month ago

“Great, easy to order and exactly as pictured”

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Posted 1 month ago

“Terrible experience, purchased early December and Items haven’t arrived for a Christmas gift. Contacted Customer Services who have never responded after several attempt. Disappointed with zero communication and poor customer service.”

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Posted 1 month ago

Hi there, We're sorry to hear your order hasn't yet been delivered, and you haven't been able to contact out customer services team. This isn't the usual service we aim for at all and we completely understand how disappointing this must be for you. We can see you have emailed us about this but have only spoken to our AI agent. Please reply to the email asking to speak to an advisor and we can help get this sorted for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Great delivery very speedy and an absolutely beautiful dress and it was reduced so delighted with my purchase .”

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Posted 1 month ago

“Easy to navigate and find what I was after.”

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Posted 1 month ago

“Generally a good experience. I had ordered through click and collect and realised I had no notification that it was in store a couple of weeks after dispatch however the staff at my local branch were very helpful and found it!”

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Posted 1 month ago

“Excellent. Ordered online and collected in store.”

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Posted 1 month ago

“Very good, easy to order and delivered quickly”

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Posted 1 month ago

“It is so bright and pretty, perfect for summer days, it brightened me up buying it im the winter”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“The website was a delight easy to navigate, browse, order, pay and prompt delivery”

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Posted 1 month ago

“Absolutely love looking around Oliver Bonas, everything is so lovely, I bought a photo frame which is beautiful and great quality.”

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Posted 1 month ago

“Very good, easy to navigate the website and great range of products.”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 215,603 reviews