Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 208,469 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 208,469 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 24th November 2025

Anika P

Oliver Bonas 5 star review on 23rd November 2025

Ruby O

Ruth N

Anonymous

6016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Website and ordering was easy to use. No issues with the order good communication in delivery”

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Posted 3 weeks ago

“Very easy to find what I needed”

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Posted 3 weeks ago

“Great thanks”

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Posted 3 weeks ago

“Very good staff really helpful”

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Posted 3 weeks ago

“Very good. Staff are always friendly”

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Posted 3 weeks ago

“Lovely range of products on an easy to use website. Delivery was fast and courier was courteous. I did not have to contact company so cannot comment on customer service issues. This item was for a gift. Would recommend to anyone wanting to purchase quality items. Will continue to use company as never had problems with any orders”

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Posted 3 weeks ago

“Good, easy to navigate”

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Posted 3 weeks ago

“Easy to order on the website, prompt delivery and pleased with the quality of these earrings.”

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Posted 3 weeks ago

“I always love going to Olicer Bonas as there's always something new to look at. Staff are helpful and friendly.”

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Posted 3 weeks ago

“I purchased online and it was really easy to use. Great products and greay service!”

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Posted 3 weeks ago

“Returning in store to Reading was extremely poor. When they realised it was a return the person on the till was rude & off hand. Second time I have experienced this behaviour at this store.”

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Posted 3 weeks ago

Hi there, We're sorry to hear of your experience in our Reading store. Our promise is to do our bit to make living a joyful experience and give cause for optimism and it looks like, on this occasion, we missed the mark. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 3 weeks ago

“The website was easy to navigate”

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Posted 3 weeks ago

“Amazing staff in store. The staff were brilliant. I went in store knowing what I was looking for. I had only minutes and two small children to manage. The staff were lovely to the children whilst also finding what I wanted and getting me through the shop quickly.”

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Posted 3 weeks ago

“Website easy to navigate, ordering process simple and quick”

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Posted 3 weeks ago

“Easy website to use. Items well presented and appealing”

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Posted 3 weeks ago

“Excellent- no complaints whatsoever.”

Oliver Bonas 5 star review on 30th October 2025

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Posted 3 weeks ago

“Fantastic!”

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Posted 3 weeks ago

“Easy to use website”

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Posted 3 weeks ago

“Was user friendly - the website is broken down into all the various categories making it easy to find what you are looking for”

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Posted 3 weeks ago

“Great love the mirror. It really brightens up, the Darkest area in ny home”

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Posted 3 weeks ago

Oliver Bonas is rated 4.8 based on 208,469 reviews