Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 208,469 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 208,469 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

Write Your review

Tell us how Oliver Bonas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Oliver Bonas 5 star review on 24th November 2025

Anika P

Oliver Bonas 5 star review on 23rd November 2025

Ruby O

Ruth N

Anonymous

6016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Bought some mugs today unfortunately when I got home and opened the box one was damaged ,rang the shop to explain unfortunately unable to help as it isn't worth my while going back to exchange as I live out of town and my train would cost more than the price that £11 mug ,disappointing but lesson learnt .”

Helpful Report

(Eldon Square) - Posted 3 weeks ago

Hi there, We're sorry to hear that one of your mugs was damaged, this isn't the usual quality we expect at all and completely understand how disappointing this may be. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 3 weeks ago

“Great! Friendly staff and beautiful stores! Ordering online was easy!”

Helpful Report

Posted 3 weeks ago

“Fine however, I do have an issue with the website on my phone. It doesn’t allow me to scroll through all items, it refreshes the nearer o get to the end of the page. Very frustrating!”

Helpful Report

Posted 3 weeks ago

“OK - the website kept crashing and not letting me add items to basket for several days though.”

Helpful Report

Posted 3 weeks ago

Hi there, We're sorry to hear that you're having trouble with our website. We understand how disappointing this may be. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 3 weeks ago

“Excellent store in Leamington Spa.”

Helpful Report

(Leamington Spa) - Posted 3 weeks ago

“It was great. I was easily able to exchange my order for one that was the correct size. Staff were super helpful and friendly. 10/10 experience. The shorts were also super cute!”

Helpful Report

Posted 3 weeks ago

“Easy to use and lots of variety.”

Helpful Report

Posted 3 weeks ago

“perfect, website very clear and easy to use”

Helpful Report

Posted 3 weeks ago

“Lots of amazing items on sale, easy to order and return”

Helpful Report

Posted 3 weeks ago

“Fabulous!!”

Helpful Report

Posted 3 weeks ago

“Great! Friendly, helpful staff.”

Helpful Report

(Edinburgh) - Posted 3 weeks ago

“Fabulous! I love anything fish shaped and this just hit the spot.”

Helpful Report

Posted 3 weeks ago

“Great experience in store, happy and friendly team!”

Helpful Report

(Kingston) - Posted 3 weeks ago

“I bought this mug for a friend who is expecting a baby girl. She had received other “mummy” mugs, but this one seems to be the winner. She was really excited about the gift and started using it the same day. The mug looks different in a good way — it has a unique appearance and is a great size (not too small, not too big, just practical).”

Helpful Report

Posted 3 weeks ago

“i expected a heavier cord and the size 12 was too big for me”

Helpful Report

Posted 3 weeks ago

“Lovely website”

Helpful Report

Posted 3 weeks ago

“Friendly staff excellent girl on the till .”

Helpful Report

(Gunwharf Quays) - Posted 3 weeks ago

“Very professional and attentive staff”

Helpful Report

Posted 3 weeks ago

“Lovely lamp, good quality and weight to it”

Helpful Report

Posted 3 weeks ago

“Easy to navigate.”

Helpful Report

Posted 3 weeks ago

Oliver Bonas is rated 4.8 based on 208,469 reviews