Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,799 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,799 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 28th September 2026

6090

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use and fun to go through products.”

Helpful Report

Posted 2 months ago

“Very friendly staff in Store who helped me order the (out of stock in store ) dress in the size I needed . Delivery was very prompt and not Oliver Bonas ' fault it was delivered to the wrong address.”

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Posted 2 months ago

“Purchased this online . Very happy with the order - arrived quickly and is just as I expected!”

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Posted 2 months ago

“Very easy process”

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Posted 2 months ago

“Ordered via website, quick and efficient”

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Posted 2 months ago

“Good, the staff in the store are lovely. Friendly and helpful”

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Posted 2 months ago

“Loved every item in my order, always such good quality. Super fast delivery too. One very happy customer! The mirror is fabulous.”

Oliver Bonas 5 star review on 22nd July 2026

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Posted 2 months ago

“Very good and very quick”

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Posted 2 months ago

“Ordering easy, no issues.”

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Posted 2 months ago

“Excellent. Easy to browse and order”

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Posted 2 months ago

“Excellent mirror,great quality, just like the photos on website”

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Posted 2 months ago

“Fantastic experience”

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Posted 2 months ago

“Website easy to use. Found what I was looking for by adding sunglasses in the question box. Love looking through the different departments on the website. It’s easy to order as a guest or customer with an account. Love the clothes that I buy regularly”

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Posted 2 months ago

“I was asked to take a broken pair of earrings back to cheltenham by my daughter. The staff were amazing. They needed to order them for her and managed to some how save her paying delivery charge.”

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Posted 2 months ago

“Fantastic”

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Posted 2 months ago

“Delivery was quick and I was excited to receive my boots. But they were so narrow at the opening I couldn’t get my feet past the ankle! Such a shame, so had to return them.”

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Posted 2 months ago

Hi Dena, We're sorry to hear that your boots weren't quite right, thank you for taking the time to share this with us. We will ensure to pass this feedback onto our Accessories Team to review. Thanks, Team OB

Posted 2 months ago

“In store is always a great experience, the layout and presentation is amazing and always a joy to walk around and staff are always very helpful. The website is very accessible and easy to use with everything laid out clearly and I particularly liked seeing clothes on different models as it gives a clearer idea of sizing. No complaints!”

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Posted 2 months ago

“Great easy website with lots of choice”

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Posted 2 months ago

“I bought the waist on the website. It was easy to order and I was kept informed from ordering too delivery.”

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Posted 2 months ago

“It is always a joy to enter an Oliver Bonas store. It was so colourful and beautifully laid out.”

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Posted 2 months ago

Oliver Bonas is rated 4.8 based on 227,799 reviews