Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,687 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 17th September 2026

6092

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Store experience was great. The lady I spoke to was lovely and helped me with ordering my size online and having them sent home. The staff in the Reading store are always nice and helpful!”

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Posted 1 month ago

“Beautiful shoes in sale!! OB delivered quickly & v carefully packaged!”

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Posted 1 month ago

“Ordering is fine, communication is fine, but still not received my orde”

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Posted 1 month ago

Hi Susan, We're sorry to hear that your order has has not arrived, we can understand how disappointing this must be & this is not the level of delivery service we expect for our customers at all. Let’s get this sorted for you - if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Great easy to order quick delivery”

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Posted 1 month ago

“Great experience.Very easy to order and the mirror was extremely well packed. It is such a pretty mirror.I would personally call the border more rose gold than pink but it was the colour I was expecting and I love it.”

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Posted 1 month ago

“Shopping experience on website was easy to navigate and lots of choice.”

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Posted 1 month ago

“Just a breeze nay bother at a”

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Posted 1 month ago

“Great quality bag, and arrived quickly. Perfect size for a city break and accessibility to side picked made really easy.”

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Posted 1 month ago

“Great website with some great sales so nice stock up of goodies & efficient delivery !”

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Posted 1 month ago

“Website was super easy to use my order arrived really well packaged.”

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Posted 1 month ago

“Excellent, easy to navigate and found exactly what I was looking for quickly.”

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Posted 1 month ago

“Unsatisfactory - my next day delivery did not arrive. Without warning, my order was canelled three days later. I had contacted customer services twice; once they replied a day later to say that the order was being processed by Esri, secondly no reply just the refund. No explanation but assuming poor stock control and inadequate customer services. Very disappointed.”

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Posted 1 month ago

Hi Julie, I'm sorry to hear that your order has been delayed. I can see our team have refunded just the delivery fee and your order is still on the way to you. If you could please get back in touch with us via email at askus@oliverbonas.com and we can raise an enquiry with evri for you. Thanks, Team OB

Posted 1 month ago

“Quality was not great”

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Posted 1 month ago

“Very good. Viewed in store and then brought online.”

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Posted 1 month ago

“Obsessed with this 😍😍 bigger than it looks in image”

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Posted 1 month ago

“Easy to navigate and purchasing was a straightforward process”

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Posted 1 month ago

“Beautiful!”

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Posted 1 month ago

“Was delighted to see a top in the sale that I was coveting when it was full price!”

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Posted 1 month ago

“I ordered online and picked up in my local store and the process could not have been easier. The online order was quick to process and the staff in the store were lovely and really helpful”

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Posted 1 month ago

“Easy to use and beautifully designed”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 227,687 reviews