Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 223,381 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 223,381 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 2nd July 2026

6068

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great no issues”

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Posted 1 month ago

“Perfect transaction. Quick delivery”

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Posted 1 month ago

“Excellent I found what I needed straight away”

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Posted 1 month ago

“The product information is misleading because it is not clear that the lamp and base are sold separately. As a result, I had to pay for delivery twice to purchase both items.”

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Posted 1 month ago

Hi there, We’re sorry to hear you have had to pay for delivery twice, as it wasn't clear the bulb was sold separately. Please get in touch with our Customer Service Team so they can sort this out for you – you can reach them here: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Excellent service….store staff extremely helpful and welcoming.”

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Posted 1 month ago

“Always an easy experience to use the website and beautiful photography, very enticing.”

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Posted 1 month ago

“Easy to navigate and my order processed quickly.”

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Posted 1 month ago

“Easy to use, great choice.”

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Posted 1 month ago

“Great service. Ordered online and collected at store.”

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Posted 1 month ago

“I’m an elderly lady and love my cardigans from Oliver Bonas. This red one is cosy ,colourful to give me colour , trendy coordinate . Very happy with fit on shoulders and length 10/10”

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Posted 1 month ago

“I bought the chair online, after a call to the local store to see whether they had it in the showroom. Excellent experience in both cases.”

Oliver Bonas 5 star review on 9th May 2026

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Posted 1 month ago

“Fab website”

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Posted 1 month ago

“I wish I could review this item but I never received it due to an admin error which was disappointing. I was refunded but the item was out of stock.”

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Posted 1 month ago

“Excellent in store customer service”

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Posted 1 month ago

“Easy purchases online”

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Posted 1 month ago

“Easy to access the web page. Bought as a gift and She LOVES it. I would highly recommend”

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Posted 1 month ago

“Love the website it is so easy to navigate but so tempting to put EVERYTHING in my basket!”

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Posted 1 month ago

“To be honest this Shop Oliver Bonas is one of the best place in this friary’s mall. Excellent stock and a pleasant atmosphere there. A never miss in Guildford. Thank you”

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(Guildford RELO) - Posted 1 month ago

“Great experience.”

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Posted 1 month ago

“Great experience shopping online. Good communication about the progress of order. Cardigan is lovely. 🥰”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 223,381 reviews