Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 205,889 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 205,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

Write Your review

Tell us how Oliver Bonas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Oliver Bonas 5 star review on 6th October 2025

5969

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Oliver bonus website”

Helpful Report

Posted 1 year ago

“The light was poorly photographed and actually has a cord attached which you cannot see on the website . We sent them all back .”

Helpful Report

Posted 1 year ago

Hi Colin, we'll send this feedback over to our Homeware team and thank you for letting us know. If you need any help with a return or have any questions about the wall light please let us know via email askus@oliverbonas.com. Have a lovely week, Team OB

Posted 1 year ago

“It was ok”

Helpful Report

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

“Cheap tat ok”

Helpful Report

Posted 1 year ago

“Ok. Website works”

Helpful Report

Posted 1 year ago

“It was easy to place my order. Also easy to return my order to the Edinburgh store.”

Helpful Report

Posted 1 year ago

“I bought this bag three weeks ago and the zip at the top is coming off. Also not very practical as the zip is only at the top rather than coming a bit out of each side so not great really...it ashamed as I really like the colour and shape of the bag otherwise.”

Helpful Report

Posted 1 year ago

Hi there, We are sorry to hear that your bag has become faulty, after a short amount of time. Please pop us an email at: askus@oliverbonas.com . The team would then be happy to look into this for you. Have a lovely day and speak soon, Team OB

Posted 1 year ago

“Very sweet bracelet for my granddaughter. She chose it. But her mother and I thought it very expensive for only being silver plate. I regretted buying it.”

Helpful Report

Posted 1 year ago

“Bought as a Christmas gift for a friend. Lovely looking braclet but I was disappointed to find it arriving the tiniest of bags! I went direct into the store to ask about a gift box and was told you have to purchase these. It's the little things like this that make a gift complete 😥”

Helpful Report

Posted 1 year ago

“The website was easy to use and the staff instore very friendly and helpful”

Helpful Report

Posted 1 year ago

“Ordering on line was fine but when the item arrived I had to spend over an hour trying to untangle the three chains from one another!”

Helpful Report

Posted 1 year ago

Hi Tracy, We are sorry to hear that your item arrived tangled, we completely understand your disappointment. So that we can look into this for you, please pop us an email at: askus@oliverbonas.com. Speak soon, Team OB

Posted 1 year ago

“Wrong size sent. Return process was good though.”

Helpful Report

Posted 1 year ago

“The bangle I bought was child size and not suitable for an adult. Luckily I have granddaughters I can give it to but it means I now have to buy something else for my daughter's birthday. If there had been any indication of how small this bangle was I would not have bought it.”

Helpful Report

Posted 1 year ago

“Pretty but caused a skin allergy”

Helpful Report

Posted 1 year ago

“The website is good but unable to pay using PayPal- once I selected complete payment the page would just refresh and send me back to the basket view.”

Helpful Report

Posted 1 year ago

“It was ok, but not much communication from order to delivery”

Helpful Report

Posted 1 year ago

“The purchase was very easy and delivery super quick. Easy to navigate and good photos and descriptions.”

Helpful Report

Posted 1 year ago

“Using the website was easy enough but after spending the time putting together my basket I was extremely disappointed to be told that 11(!) of the items would be refunded due to stocking issues. Waste of time.”

Helpful Report

Posted 1 year ago

“I find the website difficult to use as the product images are quite small. It also always scrolls back to the top of the search page when you click back.”

Helpful Report

Posted 1 year ago

Oliver Bonas is rated 4.8 based on 205,889 reviews