Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 215,583 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 215,583 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 9th February 2026

6029

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“very friendly staff and love my purchase”

Helpful Report

Posted 1 month ago

“Perfect as always. Pleasure to shop in this store”

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Posted 1 month ago

“Great! Always love browsing the OB site!”

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Posted 1 month ago

“Great service. Prompt delivery.”

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Posted 1 month ago

“Fast delivery”

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Posted 1 month ago

“Great experience! Lots of lovely things”

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Posted 1 month ago

“Excellent, easy to navigate and quick delivery”

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Posted 1 month ago

“Easy to navigate.”

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Posted 1 month ago

“Unsatisfactory. I checked before I made an online purchase that I could make a return to a local store. At the store I was refused a refund and issued with a gift card. I was told that I couldn't have a refund as I had paid using PayPal and they couldn't refund to my PayPal account”

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Posted 1 month ago

“Lots of choice and more convenient than shopping in store”

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Posted 1 month ago

“Daddy not great missing items from my delivery and when enquired no one responded 😡”

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Posted 1 month ago

Hi there, We're sorry to hear that there are missing items from your delivery. We completely understand how disappointing this may be. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Easy and very good.”

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Posted 1 month ago

“Staff ordered for me instore, excellent staff member West Bridgford,Sue.”

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Posted 1 month ago

“I used the Oliver Bonas website to purchase a gift for my granddaughter. It was very easy to navigate and to find what I wanted. The purchase arrived beautifully packaged which was very important as it was fragile.”

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Posted 1 month ago

“Good online experience- easy to find product and checkout. Helpful reviews particularly regarding sizing”

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Posted 1 month ago

“Great delivery and great communication”

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Posted 1 month ago

“Use the website regularly as well as the shop and it is easy to buy from and also do returns if required”

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Posted 1 month ago

“Easy to navigate”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“Excellent fit and very cute detailing”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 215,583 reviews