Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 222,192 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 222,192 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 6th June 2026

6074

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I bought this on line and it was a quick easy process”

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Posted 2 months ago

“Excellent service as always! Jumper was too big so returned and repurchased in a smaller size. Quick, easy return process. New jumper was perfect and quickly received!”

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Posted 2 months ago

“Both in store and online fabulous experience. Quick, efficient and friendy and helpful in store. Arrived very quickly online and well packaged. Returns very easy and refunded prompty. Product wonderful and well made. Love my new cardigan. It is well made and so cosy for cold days.”

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Posted 2 months ago

“Great website that was easy to navigate”

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Posted 2 months ago

“Easy from ordering to delivery.”

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Posted 2 months ago

“Wonderful friendly and helpful customer service in Brighton store.”

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Posted 2 months ago

“Very good arrived really quickly no problems at all”

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Posted 2 months ago

“Absolutely gorgeous! Very happy”

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Posted 2 months ago

“Went in store to try and locate a lamp I had seen online in the sale ...young lady in store was super helpful and offered to order it on next day delivery foc for me... excellent service!.”

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Posted 2 months ago

“Amazing. The customer service is always top and everything in Oliver Bonas is beautiful! I could spend hours in your shops.”

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(Bromley RELO) - Posted 2 months ago

“Fabulous, product was just as described, very good quality, very soft and comfortable to wear, great service, quick delivery”

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Posted 2 months ago

“Extremely user-friendly website - maybe too friendly for my credit card!”

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Posted 2 months ago

“Lots of staff but all talking to each other. I asked for help and got a very reluctant smile and eye roll!!! Only needed help to get the item off the shelf! Very disappointing! If the item hadn't been so lovely I would have walked out!”

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(Chelmsford) - Posted 2 months ago

Hi there, We're sorry to hear you had a very disappointing experience with us in our store. This isn't the store experience we would like our customers to receive when visiting any of our locations so we would like to look into this further for you. Could you please pop us an email to askus@oliverbonas.com and we will get back to you as soon as possible. Thanks, Team OB

Posted 2 months ago

“Easy to use website. Some items only have a photo of the item, it’s not modelled by anyone, so hard to assess cut/fite etc.”

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Posted 2 months ago

“Very good experience.”

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Posted 2 months ago

“very smooth”

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Posted 2 months ago

“Ordered on line. Very easy.”

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Posted 2 months ago

“I ordered the jacket online, very smooth transaction, and speedy delivery”

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Posted 2 months ago

“Online it was great”

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Posted 2 months ago

“My experience was brilliant online, the item I wanted was out of stock but they contacted me as soon as it came back into stock.”

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Posted 2 months ago

Oliver Bonas is rated 4.8 based on 222,192 reviews