Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 223,592 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 223,592 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 10th July 2026

6071

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely staff”

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(Exeter) - Posted 2 months ago

“Great, speedy delivery and lovely item, just what I was looking for”

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Posted 2 months ago

“I have not received my purchase they have lost it”

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Posted 2 months ago

Hi Shangita, We’re sorry to hear that you have not received your order, this isn't the service we want our customers to experience. Let’s get some details over to our Customer Service Team so they can look into this for you - follow the link below, they’ll be happy to help. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 months ago

“Fantastic. Excellent choice of products”

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Posted 2 months ago

“Amazing quality and perfect fit I absolutely love this cardigan and it was a bargain in Oliver Bonas recent sale”

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Posted 2 months ago

“I used the website which was nice and easy .”

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Posted 2 months ago

“Very easy good communication with delivery etc.”

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Posted 2 months ago

“Thank you guys so much. Went to the wrong store and the staff (at both Kings Cross) were so kind about helping me!!! Super smooth process, thank you so much :)”

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Posted 2 months ago

“Wonderful. Staff are so helpful and friendly.”

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Posted 2 months ago

“Straightforward”

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Posted 2 months ago

“Ordering via the website was easy. Got it delivered to the store and the store assistant was lovely.”

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Posted 2 months ago

“Great, easy to use website”

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Posted 2 months ago

“Good product photos and checkout”

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Posted 2 months ago

“Easy to use website”

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Posted 2 months ago

“The item never arrived and I was sent an empty box”

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Posted 2 months ago

Hi Sam, We’re sorry to hear the item never arrived and you were sent an empty box. This really isn’t the level of service we want for our customers. Please get in touch with our Customer Service Team so they can sort this out for you – you can reach them here: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 months ago

“Great company, easy ordering, quick delivery”

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Posted 2 months ago

“Excellent - efficient and timely delivery. Lovely product”

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Posted 2 months ago

“Beautiful mirror just the right size quality item love the mother of pearl edging on mirror it caches the light giving an extra dimension. Very pleased with quick delivery and good communication from seller.”

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Posted 2 months ago

“Great online experience”

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Posted 2 months ago

“Easy to navigate”

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Posted 2 months ago

Oliver Bonas is rated 4.8 based on 223,592 reviews