Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,830 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,830 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 3rd October 2026

6092

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Fast delivery. Good product description. If anything, its even nicer than the photos!”

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Posted 2 months ago

“Missing item and customer advice AI out of hours - which ordinarily not an issue but I had order earrings for an event so need asap. Hannah”

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Posted 2 months ago

Hi there, we're sorry to hear that you are missing an item from your order, this is not the experience we want our customers to have, if you haven't done so already, please do contact customers services at askus@oliverbonas.com and they can sort this out for you. Thank you. Team OB,

Posted 2 months ago

“I tried this in in store, then bought on the website. Excellent experience with both.”

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Posted 2 months ago

“Excellent.”

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Posted 2 months ago

“Bought online,ok.”

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Posted 2 months ago

“Very easy to use.”

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Posted 2 months ago

“This was the first time i had ordered online from Oliver Bonas and was very pleased. I had to exchange for a different size and this was done quickly and with no problems. Will definitely order online again.”

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Posted 2 months ago

“Very efficient service delivered within 24 hours Very impressed”

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Posted 2 months ago

“Excellent”

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Posted 2 months ago

“Great experience, staff were really friendly and atmosphere in the shop was really nice”

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(Horsham) - Posted 2 months ago

“Easy website to use”

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Posted 2 months ago

“Excellent very easy to order of website”

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Posted 2 months ago

“I had great experience both on the website and in the store. The staff is very welcoming and helpful.”

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Posted 2 months ago

“Very easy & quick delivery ⭐”

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Posted 2 months ago

“Great, very easy to use”

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Posted 2 months ago

“Arrived really quickly and beautifully packaged.”

Oliver Bonas 5 star review on 20th July 2026

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Posted 2 months ago

“Unable to comment at the moment as have not yet received order”

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Posted 2 months ago

HI there, we're sorry to hear that you have not received your order, this is not the delivery experience we want our customers to have. If you get in touch with customer services at askus@oliverbonas.com they can look into this for you. Thank you. Team OB

Posted 2 months ago

“Very easy to browse and buy”

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Posted 2 months ago

“Website is good and easy to navigate”

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Posted 2 months ago

“Another lovely purchase from OB Swift delivery”

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Posted 2 months ago

Oliver Bonas is rated 4.8 based on 227,830 reviews