Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 203,744 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 203,744 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 26th August 2025

5941

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ok. Purchase straight forward.”

Helpful Report

Posted 9 months ago

“Very nice musk a little oily for fine hair and kind for hair brush.”

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Posted 9 months ago

“I was very disappointed that the voucher was very late in arriving and missed the birthday”

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Posted 9 months ago

“Good , no issues”

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Posted 9 months ago

“A small product which came in a huge box with ridiculous amounts of brown paper packaging. It also had scuffed corners, which made it look old from the beginning - probably due to the material it’s made from. Disappointed, but the colours and pattern work well in the room I bought it for, so didn’t return it. Only recommend buying in a store so you can check for marks/scuffs yourself”

Helpful Report

Posted 10 months ago

Hi there, We're sorry to hear that the packaging did not meet your expectations and it arrived marked, this is not the usual quality we aim for at all. Please kindly get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 9 months ago

“The service was excellent but I have had the bracelet for less than 3 months and it’s already looking tarnished. Very disappointed. Worn it 3 or 4 times. Would not buy again”

Helpful Report

(Cardiff) - Posted 10 months ago

Hi there, We're sorry to hear that your bracelet has tarnished, this is not the usual quality we aim for at all. Please kindly get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 9 months ago

“The service in store to order on line was ok, staff were lovely but their machine crashed so took a lot longer to reboot.”

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Posted 10 months ago

“Easy to use and to find what I was looking for”

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Posted 10 months ago

“OB were fine to deal with however the product/item wasn't great”

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Posted 10 months ago

Hi there, We're sorry to hear that your item has not met your expectations, this is not the usual quality we aim for at all. Please kindly get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 10 months ago

“The website works fine”

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Posted 10 months ago

“No problems with the website.”

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Posted 10 months ago

“Website was easy to navigate, I returned one item which was hassle-free”

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Posted 10 months ago

“Love the website and all the fabulous items on offer but I do find it a rather glitchy of late - the website will keep re-loading and it's virtually impossible to get all the way through the listings so I eventually give up! Pity as I would love to see everything available on the website.”

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Posted 10 months ago

Hi there, We're sorry to hear that you're having some troubles browsing our website, this is not the usual service we aim for at all. Please kindly get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 10 months ago

“Received very quickly. This Is a Christmas present for a family member. I thought they were over sized and heavy ! But she had shown interest in them online so hopefully will like them. They are very pretty but heavy and large.”

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Posted 10 months ago

“I usually love the Oliver Bonas website however I was having a few issues whilst I was looking through items it kept refreshing the page back to the beginning. Hopefully this is a quick fix!”

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Posted 10 months ago

Hi there, We're sorry that you're having some troubles browsing our website, this is not the usual service we aim for at all. Please kindly get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 10 months ago

“ok, nothing special”

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Posted 10 months ago

“Bonjour malheureusement je n ai pas recu ma commande”

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Posted 10 months ago

“God service”

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Posted 10 months ago

“I really love your company but unfortunately I’m still awaiting to receive a top I ordered week beginning 23rd September! I have been in contact but still have had neither refund or my top! Everything else I’ve ordered after has come but no top.”

Helpful Report

Posted 10 months ago

Hi there, We're sorry to hear that you haven't received your top or a response from our customer services team, this is not the usual service we aim for at all. Please give us a call or start a live chat with our customer services team via the link below so we can get this resolved for you as soon as possible: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 10 months ago

“great eaasy and discounted, thanks”

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Posted 10 months ago

Oliver Bonas is rated 4.8 based on 203,744 reviews