Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 224,540 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 224,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 26th July 2026

6102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It is always a joy to enter an Oliver Bonas store. It was so colourful and beautifully laid out.”

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Posted 3 days ago

“I actually spotted this little cabinet in the Bath store and ordered it when I got home. It fits beautifully in the space in my spare room and guests who have stayed have commented on it's cuteness!”

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Posted 3 days ago

“I cannot fault my experience shopping with Oliver Bonas for the first time. Everything exceeded my expectations.”

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Posted 3 days ago

“Shoes arrived promptly in correct box but inside was a completely different pair of shoes. I now have to print out a label and arrange to return- very inconvenient!!”

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Posted 3 days ago

Hi Dianne, We're sorry to hear that you received the incorrect shoes, this is not the level of service we expect for our customers at all. The best way to get this sorted is via our Customer Service Team, who will be able to take the order/product details and contact you directly to make it right. Here are the details to get in touch: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 days ago

“Excellent website, we found what we were looking for (apart from the peony body mist!), and we're able to order it...it arrived yesterday so we were very pleased with the speed of response”

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Posted 3 days ago

“Very easy”

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Posted 3 days ago

“Website easy to use, purchase straightforward, delivery prompt. Really love the wineglasses, they're unusual but were't overly pricy. Thank you!”

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Posted 3 days ago

“Always good and professional”

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Posted 3 days ago

“Website is really good, however I live in the Republic of Ireland and delivery is extremely slow, I will be waiting until next week at least before I receive my items.”

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Posted 3 days ago

“Fab! Got my lampshade half price in sale. And delivery was great, was delighted to see NOT Royal Mail!”

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Posted 3 days ago

“Easy to order little gifts for friends at sale prices to save up for birthday treats through the year . OB always has unusual items . I can always find things I like to gift .”

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Posted 3 days ago

“Fab service great choice”

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Posted 3 days ago

“I enjoy browsing the website. There's always a unique choice of interesting and exciting items.”

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Posted 3 days ago

“Very easy to use”

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Posted 3 days ago

“Great! Easy to use”

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Posted 3 days ago

“Great, efficient and easy”

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Posted 3 days ago

“Ordered online arrived nice and quickly. Tops were all as expected.”

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Posted 3 days ago

“Thanks for the prompt delivery; all of my items were delivered the next day!”

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Posted 3 days ago

“Just great!”

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Posted 3 days ago

“Great, easy to use.”

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Posted 3 days ago

Oliver Bonas is rated 4.8 based on 224,540 reviews