Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,857 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,857 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

Write Your review

Tell us how Oliver Bonas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Oliver Bonas 5 star review on 28th September 2026

6089

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is easy to navigate and the offferint is nice.”

Helpful Report

Posted 3 months ago

“Ordered online. Very quick delivery.”

Helpful Report

Posted 3 months ago

“Smooth and efficient service!”

Helpful Report

Posted 3 months ago

“Fantastic.”

Helpful Report

Posted 3 months ago

“Great. Lovely selection of dresses and tops, something different from other brands.”

Helpful Report

Posted 3 months ago

“i’ve ordered this frame online it arrived very quickly and well packaged lovely item”

Helpful Report

Posted 3 months ago

“Good experience”

Helpful Report

Posted 3 months ago

“Online experience to review was ok, nothing special, but ok. Actual item received was not fit for purpose and the product description is not accurate.”

Helpful Report

Posted 3 months ago

“Great! Staff are always so nice and website so easy!”

Helpful Report

Posted 3 months ago

“Delivered promptly”

Helpful Report

Posted 3 months ago

“Excellent fast and friendly service, highly recommended”

Helpful Report

Posted 3 months ago

“Very efficient service I ordered on line and the parcel was sent to my pick up destination quickly”

Helpful Report

Posted 3 months ago

“I ordered on line and received my order very quickly. Really loved the bag and beautiful made Linda”

Helpful Report

Posted 3 months ago

“Website constantly glitches the stores have very little inventory”

Helpful Report

Posted 3 months ago

Hi Rana, We're sorry to hear the website is glitching for you. This isn't the usual level of service we aim for at all. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 3 months ago

“Beautifully packed,arrived promptly. Great customer service. Kept informed. Stunning quality and a lovely gift for my friends birthday.”

Helpful Report

Posted 3 months ago

“Both the website and in store is an easy experience, with so much choice.”

Helpful Report

Posted 3 months ago

“Easy to find on the website and arrived super quick- no issues”

Helpful Report

Posted 3 months ago

“Easy to order and good delivery options”

Helpful Report

Posted 3 months ago

“Didn’t receive my item. Very unhappy.”

Helpful Report

Posted 3 months ago

Hi Maddie, We’re sorry to hear that you have not received your item, this isn't the service we want our customers to experience. Let’s get some details over to our Customer Service Team so they can look into this for you - follow the link below, they’ll be happy to help. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 3 months ago

“Purchased via website, very easy transaction”

Helpful Report

Posted 3 months ago

Oliver Bonas is rated 4.8 based on 227,857 reviews