Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 224,571 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 224,571 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 26th July 2026

6104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Purchased the item online. The O.B website is easy to use and I enjoyed browsing the different products. I collected the orange card holder from the Lincoln store. The staff were friendly and provided a quick service, with a smile. Always feel better after having been in an Oliver Bonas store. The card holder was a gift for my Mum and she loves it. Very happy with my purchase!”

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Posted 6 days ago

“Excellent. Fast delivery. Good product description. If anything, its even nicer than the photos!”

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Posted 6 days ago

“Missing item and customer advice AI out of hours - which ordinarily not an issue but I had order earrings for an event so need asap. Hannah”

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Posted 6 days ago

Hi there, we're sorry to hear that you are missing an item from your order, this is not the experience we want our customers to have, if you haven't done so already, please do contact customers services at askus@oliverbonas.com and they can sort this out for you. Thank you. Team OB,

Posted 5 days ago

“I tried this in in store, then bought on the website. Excellent experience with both.”

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Posted 6 days ago

“Excellent.”

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Posted 6 days ago

“Bought online,ok.”

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Posted 6 days ago

“Very easy to use.”

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Posted 6 days ago

“This was the first time i had ordered online from Oliver Bonas and was very pleased. I had to exchange for a different size and this was done quickly and with no problems. Will definitely order online again.”

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Posted 6 days ago

“Very efficient service delivered within 24 hours Very impressed”

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Posted 6 days ago

“Excellent”

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Posted 6 days ago

“Great experience, staff were really friendly and atmosphere in the shop was really nice”

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(Horsham) - Posted 6 days ago

“Easy website to use”

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Posted 6 days ago

“Excellent very easy to order of website”

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Posted 6 days ago

“I had great experience both on the website and in the store. The staff is very welcoming and helpful.”

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Posted 6 days ago

“Very easy & quick delivery ⭐”

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Posted 6 days ago

“Great, very easy to use”

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Posted 6 days ago

“Arrived really quickly and beautifully packaged.”

Oliver Bonas 5 star review on 20th July 2026

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Posted 6 days ago

“Unable to comment at the moment as have not yet received order”

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Posted 6 days ago

HI there, we're sorry to hear that you have not received your order, this is not the delivery experience we want our customers to have. If you get in touch with customer services at askus@oliverbonas.com they can look into this for you. Thank you. Team OB

Posted 6 days ago

“Very easy to browse and buy”

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Posted 6 days ago

“Website is good and easy to navigate”

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Posted 6 days ago

Oliver Bonas is rated 4.8 based on 224,571 reviews