Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 213,444 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 213,444 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 19th January 2026

6019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The butter dish bought was a perfect present. Unfortunately, Evri didn't keep us regularly informed and we didn't even know the product had arrived at our chosen retailer. This meant the Christmas gift arrived after Christmas and not on the 23rd December as promised.”

Helpful Report

Posted 1 week ago

Hi there, we’re sorry to hear your order didn't arrive in time for Christmas, this is disappointing and the service we wanted for you. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 week ago

“Quick and easy to use and navigate”

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Posted 1 week ago

“It was fine”

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Posted 1 week ago

“Mixed. The product was perfect but i paid for delivery before Christmas and it arrived on the 27th :(”

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Posted 1 week ago

“Lovely mug and quick delivery”

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Posted 1 week ago

“I added a gift box to my order and it never arrived! I ordered a photo frame and it never turned up and instead I just got a refund! Rubbish and 0 apology or customer service from oliver bonas.”

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Posted 1 week ago

“Excellent! I saw just what Ibwanted on your website, I ordered and it came within days. Good service.”

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Posted 1 week ago

“Easily navigable website, I like that the first additional product shown was the matching chair/swatch.”

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Posted 1 week ago

“Suitable website to see what’s available”

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Posted 1 week ago

“Amazing. My favourite store”

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Posted 1 week ago

“Excellent experience”

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Posted 1 week ago

“Good. Nice and easy”

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Posted 1 week ago

“easy website use”

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Posted 1 week ago

“Very slick and easy to navigate”

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Posted 1 week ago

“Used the website and it was quick and easy”

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Posted 1 week ago

“ordered through website, good customer service and when item didn't arrive, they handled my complaint very swiftly and without any argument.”

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Posted 1 week ago

“Easy to navigate”

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Posted 1 week ago

“Quick delivery. Easy to navigate website.”

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Posted 1 week ago

“The website is easy to navigate and find what products you are looking for. Order is straightforward.”

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Posted 1 week ago

“Very good & smooth. Easy to filter through and find what I was looking for”

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Posted 1 week ago

Oliver Bonas is rated 4.8 based on 213,444 reviews