Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 215,765 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 215,765 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 12th February 2026

6032

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to find the items I'd seen in store”

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Posted 1 month ago

“Much smaller in person than the pictures showed. I've had to buy an extra gift because it was to late to return”

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Posted 1 month ago

“Great, everyone very friendly”

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Posted 1 month ago

“Very quick delivery!! Very happy”

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Posted 1 month ago

“Lovely items bought online as a present. Arrived really securely packaged and lovely elegant glasses.”

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Posted 1 month ago

“Poor delivery service.”

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Posted 1 month ago

“Unfortunately my item arrived in shattered pieces”

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Posted 1 month ago

Hi there, We're sorry to hear your item has arrived broken, we completely understand how disappointing this must be for you. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Easy to use, good.”

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Posted 1 month ago

“Absolutely great”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“Incredible experience! Easy to use the website and order off. Delivery even came early!!”

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Posted 1 month ago

“Faultless!”

Oliver Bonas 5 star review on 21st December 2025

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Posted 1 month ago

“Good clear website, easy to use. Popped in to store with some questions, assistant very helpful indeed.”

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Posted 1 month ago

“Very impressed by the staff we dealt with on the day we collected the gift for our granddaughter..We also bought additional items because the store was so well laid out and staff pleasant and helpful.”

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Posted 1 month ago

“Excellent! I had popped in the hope of buying shoes I had seen on line. Asking the staff I was told they didn’t have my size. I carried on looking in the shop for the staff member to find me and tell me they were available on line and she ordered them for me.”

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Posted 1 month ago

“Easy to navigate site and find what I required.”

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Posted 1 month ago

“Really easy navigation and quick pick up staff in store very friendly too”

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Posted 1 month ago

“Both instore and online offer great service. Thank you.”

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Posted 1 month ago

“very good 😊”

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Posted 1 month ago

“Great experience. Had an issue with one of the items delivered but the customer service agent was fantastic”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 215,765 reviews