Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 222,157 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 222,157 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 5th June 2026

6071

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great and easy”

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Posted 1 week ago

“Ordered online and collected in store without any problems”

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Posted 1 week ago

“Went in store but found more products by browsing the website. Easy to navigate.”

Oliver Bonas 5 star review on 29th May 2026

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Posted 1 week ago

“Super bright and colour store, it was great walking around. Saw what I wanted. Super happy.”

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Posted 1 week ago

“Excellent service as usual”

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Posted 1 week ago

“Excellent”

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Posted 1 week ago

“Love everything to do with OB!”

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Posted 1 week ago

“Very easy, lovely helpful staff”

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Posted 1 week ago

“I love browsing on the Oliver Bonas website, and it's really easy to use and find what I want.”

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Posted 1 week ago

“Brilliant!”

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Posted 1 week ago

“No complaints ,website easy to navigate”

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Posted 1 week ago

“Fine, although would be improved by providing information on product sustainability and offering more sustainable products generally!”

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Posted 1 week ago

Hi there, thanks for reaching out. You can find out more about OB's commitment to sustainability on our webpage here: www.oliverbonas.com/sustainability Thanks, Team OB

Posted 6 days ago

“Great experience!”

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Posted 1 week ago

“Excellent”

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Posted 1 week ago

“Website is easy to navigate, photos are clear.”

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Posted 1 week ago

“Really good, lots of choice in design and sizing. Love the vibrancy of colour and well designed clothing and home items”

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Posted 1 week ago

“I enjoyed my visit and find the store layout interesting and intuitive.”

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Posted 1 week ago

“Absolutely love this shade. Looks amazing in our bedroom. Want to purchase another.”

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Posted 1 week ago

“What a brilliant experience, the ladies I dealt with made me feel a million dollars 3 dresses bought ( I only needed one for my sons wedding) all made dresses made me feel like a new woman”

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(Leeds) - Posted 1 week ago

“Really poor. I ordered these shoes and then I was told they were damaged and the only one left so they couldn’t despatch another pair. Months went by and I ordered them again when they were in stock and I was sent the wrong size. By the time my order was delivered there wasn’t my size left. Really poor service.”

Helpful Report

Posted 1 week ago

Hi Katie, We're sorry to hear about the experiences you have had with your online orders. We do hope on each occasion we were able to resolve each issue for you. If you haven't done so already, please feel free to contact customer services at askus@oliverbonas.com so that this can be looked into. Thank you Team OB

Posted 1 week ago

Oliver Bonas is rated 4.8 based on 222,157 reviews