Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,792 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,792 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 23rd August 2026

6088

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid for next day Delivary and still don’t have my parcel 3 days later with no indication when I will get it. It was a gift and I’ve missed my mums birthday.”

Helpful Report

Posted 1 month ago

Hi there, We’re sorry to hear your delivery hasn’t arrived as expected and it’s for a special occasion. This is not the delivery experience we want our customers to have. If you haven't done so already, you can contact our Customer Service Team so we can look into this for you. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you. Team OB

Posted 1 month ago

“Saw this in the sale, so bought one for a friend, and myself.”

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Posted 1 month ago

“I had a wander round your shop in Piccadilly Manchester station and had been looking for a new bag similar to these. These were sold a s apir and were the same quality but half the price (for two). Lovely quality and colours. Cannot wait to fill them up”

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Posted 1 month ago

“Easy to use”

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Posted 1 month ago

“Very easy and straightforward. Delivery was as stated and left in a safe place . Will definitely shop online with this company again . Oh and the wrapping was recycled”

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Posted 1 month ago

“Ordered online. Excellent service from start to delivery. Very pleased with my purchase good quality nice fit. Sale price, what’s not to like.”

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Posted 1 month ago

“I’m quite addicted to Oliver Bonas, love looking at New In, always have things I want to buy!”

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Posted 1 month ago

“Great. Very efficient.”

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Posted 1 month ago

“Lovely item which I purchased as a gift. An issue over packaging was quickly resolved on phone by efficient customer service agent.”

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Posted 1 month ago

“Very straight forward and simple to use and updates”

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Posted 1 month ago

“I have taken the time to leave a review because I was impressed by my first online shopping experience with OB. All was seamless, from selecting my items to ordering to delivery. I was kept informed on progress and received my products promptly. They were very well packaged and matched the appearance/photos that were on the website. Thank you OB you deserve the five stars : )”

Helpful Report

Posted 1 month ago

“I paid for next day delivery and it's still not out for delivery yet. It's my wife's birthday tomorrow and it looks like it won't arrive”

Helpful Report

Posted 1 month ago

Hi Robin, We’re sorry to hear your delivery hasn’t arrived as expected and it’s for a special occasion. Please contact our Customer Service Team so we can look into this for you. Here are the details: https://www.oliverbonas.com/about-us/contact-us Kind regards, Team Oliver Bonas

Posted 1 month ago

“Great experience. I did pay for next day delivery but it didn’t arrive it took 2 days to come. Absolutely love these bags. I’m obsessed.”

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Posted 1 month ago

“Easy to explore website, manage and edit basket, and complete purchase”

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Posted 1 month ago

“The shop assistant was very helpful kind and smiling all the time while answering my questions.”

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Posted 1 month ago

“Great images and easy site for looking and buying”

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Posted 1 month ago

“Website was easy to navigate and check out.”

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Posted 1 month ago

“Excellent range of items. Received well packaged and very quickly. Love them”

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Posted 1 month ago

“Great website, easy to navigate”

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Posted 1 month ago

“Love browsing the website! So many nice things”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 227,792 reviews