Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 226,043 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 226,043 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 13th August 2026

6085

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was easy to use.”

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Posted 2 weeks ago

“Brilliant service - saw the trousers in shop window in Marlow and had to order and try them. Loved the colour instantly. They fit brilliantly and they are really flattering cut!”

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Posted 2 weeks ago

“The website was easy to follow and payment options easy.”

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Posted 2 weeks ago

“Initial order was fine, although I wasn’t able to add a teacher discount with no simple explanation”

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Posted 2 weeks ago

Hi Robert, We're sorry to hear that you were unable to add your teacher discount at the checkout. Let’s get this sorted for you - if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 weeks ago

“Excellent. Quick to navigate and fast delivery”

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Posted 2 weeks ago

“Website doesn’t work very well on my phones operating system”

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Posted 2 weeks ago

Hi Lisa, We're sorry to hear that our website isn't working very well for you on your phone. Our Customer Service Team will be able to look into this for you - get in touch via the link below, they’ll be happy to see what they can do: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 weeks ago

“Very easy to navigate the website.”

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Posted 2 weeks ago

“Very disappointed. Quality control nil. It’s a second and should never have been sent out. My first and last purchase from Oliver Bonas. Going straight to the charity shop as it’s far too big to get to a post office.”

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Posted 2 weeks ago

Hi Deirdre, We're sorry to hear that you're disappointed with your recent purchase. Our Customer Service Team will be able to look into this for you - get in touch via the link below, they’ll be happy to see what they can do: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 weeks ago

“It was good and easy to follow”

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Posted 2 weeks ago

“Really love this Oliver Bonas.Store in Liverpool street station, I always feel less stressed after I walk in. I love the way the shop is laid out, it's so good - and so tempting to buy things. Today I purchased some beautiful dark green sunglasses with marbled green arms that fit perfectly, I love them!”

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(Liverpool Street) - Posted 2 weeks ago

“Wonderful”

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Posted 2 weeks ago

“Website was easy to use and delivery was fast.”

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Posted 2 weeks ago

“My experience was prompt delivery & good quality shirt.”

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Posted 2 weeks ago

“Super easy to order and quick delivery”

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Posted 2 weeks ago

“Good very easy”

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Posted 2 weeks ago

“Easy to order on line and very friendly staff at the West Bridgford store”

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Posted 2 weeks ago

“Staff are always friendly & helpful.”

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Posted 2 weeks ago

“Excellent light denim and fit but you need to size down”

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Posted 2 weeks ago

“Very easy to use and love the favourite function as o like to scroll and pick out items I like before making a purchase.”

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Posted 2 weeks ago

“Beautiful lamp base that looks even better in person. It feels well made, has a lovely finish and adds real character to the room without overpowering it. It was easy to set up and works perfectly with the shade I chose. Very happy with it.”

Oliver Bonas 5 star review on 28th July 2026

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Posted 2 weeks ago

Oliver Bonas is rated 4.8 based on 226,043 reviews