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Oliver Bonas Reviews

4.8 Rating 215,752 Reviews
97 %
of reviewers recommend Oliver Bonas
Company Reviews Product Reviews
309,652
 Metrics Info
4.8
Based on 215,752 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Love their quirky products
Read Oliver Bonas Reviews

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Louise A
Verified Buyer
“Great, website easy to use.”
Helpful Report
Posted 1 month ago
Lisa E
Verified Buyer
“Website very easy to use. Item arrived promptly and perfectly packaged to protect it in transit. Instructions very easy to follow.”
Helpful Report
Posted 1 month ago
Annette K
Verified Buyer
“Found lady very helpful and friendly, helpful me get the right size, really love the dress, so pleased there is a store opening near me”
Helpful Report
Posted 1 month ago
Beverley T
Verified Buyer
“very good. I knew what I wanted .”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Beautiful selection of products! Excellent service!”
Helpful Report
(Greenwich) - Posted 1 month ago
Andrew N
Verified Buyer
“Great easy to use and managed to get the right gifts for my partner who loves Oliver Bonas”
Helpful Report
Posted 1 month ago
Nicky C
Verified Buyer
“Good customer service online but I never received my item as it was lost in transit. Would have liked to received it in time for Christmas as it was a gift. Instead I was offered a gift card.”
Helpful Report
Posted 1 month ago
Jill C
Verified Buyer
“Website excellent would definitely use again”
Helpful Report
Posted 1 month ago
Loan U
Verified Buyer
“Very bad. Assistant Manager needs training in customer service. Made a compliant to a sales associate, who was very helpful. Asked for the store manager to call me, and still awaiting the call 3 weeks on!”
Helpful Report
Posted 1 month ago
Tracy J
Verified Buyer
“Really easy ro use.”
Helpful Report
Posted 1 month ago
Alison B
Verified Buyer
“Very good.”
Helpful Report
Posted 1 month ago
Jo A
Verified Buyer
“Very helpful staff in York. The bag was out of stock in store but I was offered that he would order it and have it delivered to my home very helpful indeed”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Purchased in store”
Helpful Report
Posted 1 month ago
Jayden H
Verified Buyer
“Brilliant, love the accessible layout online and instore”
Helpful Report
Posted 1 month ago
Angela W
Verified Buyer
“Great shopping experience, lovely items and quick delivery. Thank you”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Smooth buying process. Great topper that really added the finishing touch to our tree this year.”
Oliver Bonas 5 star review on 22nd December 2025
Helpful Report
Posted 1 month ago
Jess M
Verified Buyer
“My experience with Oliver Bonas was great!”
Helpful Report
Posted 1 month ago
Ashleigh W
Verified Buyer
“Easy to use”
Helpful Report
Posted 1 month ago
Gordon W
Verified Buyer
“Great. No problems.”
Helpful Report
Posted 1 month ago
Alison O
Verified Buyer
“Very good!”
Helpful Report
Posted 1 month ago
Oliver Bonas is rated 4.8 based on 215,752 reviews
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