Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,775 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,775 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 23rd August 2026

6088

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff are always helpful. They will search for sizes and items online and in the other Belfast store. Enjoy shopping and browsing in both stores. LOVE OB!”

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Posted 1 month ago

“It was great.”

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Posted 1 month ago

“Both were very good especially the salesperson!”

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Posted 1 month ago

“Very easy, I knew what I wanted to find and the search function was very accurate and made it quick and easy!”

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Posted 1 month ago

“Very positive, beautiful items and lovely atmosphere.”

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Posted 1 month ago

“I ordered a gift for a friend on a Friday evening (6.20pm), and paid extra for Saturday delivery (as it stated- if ordered before 7pm the day before, then Saturday delivery is confirmed). However, today is Monday and my parcel has just been delivered. I found it frustrating that I was unable to find any customer service number/email so I could have checked when delivery might be. Love the gift I ordered, but it was delivered too late for my friends birthday, otherwise would have given 5 stars.”

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Posted 1 month ago

“Brilliant the staff are so kind polite and helpful it makes the whole shopping experience a pleasure”

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Posted 1 month ago

“very good and product was dispatched promptly. The item is lovely!”

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Posted 1 month ago

“Beautiful candlesticks bought for my friends birthday. Unfortunately they arrived in a cheap cardboard box and looked cheap. I still gave them but had to supplement with other gifts. I was really disappointed and expected an Oliver Bonas display box.”

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Posted 1 month ago

Hi there, We're sorry to hear about the quality of the box of the candlesticks that you bought for your friend's birthday. Thank you for taking the time to share this feedback, we have made sure to pass this onto our quality control team to review. Thanks, Team OB

Posted 1 month ago

“Lovely product, very easy to order and arrived in a timely manner.”

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Posted 1 month ago

“It was incredible easy to order online and arrived within a few days.”

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Posted 1 month ago

“Super easy, fast and efficient service.”

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Posted 1 month ago

“Ordering was very positive.”

Oliver Bonas 5 star review on 27th July 2026

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Posted 1 month ago

“Excellent. Easy to use.”

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Posted 1 month ago

“Well-made and striking, very pleased”

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Posted 1 month ago

“Great. Lots of gift ideas, and top sale items.”

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Posted 1 month ago

“Great shop and everything is really good quality!”

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Posted 1 month ago

“wonderful candle smell delish!”

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Posted 1 month ago

“Great. Tried a dress on in store in the sale, my usual size was too big but thankfully a smaller size was available online, Ordered and at my house within days, perfect fit, lovely print, happy lady.”

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Posted 1 month ago

“had trouble selecting payment method - i am a technologically literate young person so i feel like someone less able like my mum wouldn’t be able to put their details in properly and might give up more easily because it took me a few tries”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 227,775 reviews