Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,830 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,830 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 3rd October 2026

6092

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great. Easy collection. Friendly staff.”

Helpful Report

Posted 2 months ago

“Sadly these trainers were a different colour to the ones in store and the sure was all “furry” so I returned. I loved the ones I tried on in store but they sold out. I then returned to store and hard trouble returning initially as I had paid on my phone and they wanted the physical card. Eventually, after complaining, the Store Manager was called, and they returned on my phone.”

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Posted 2 months ago

“Great website easy to navigate”

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Posted 2 months ago

“The most quirky and affordable glass collection for years.”

Oliver Bonas 5 star review on 21st July 2026

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Posted 2 months ago

“Good experience, easy to navigate website and quick delivery, very happy to use again.”

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Posted 2 months ago

This is great to hear, thanks for taking the time to let us know. Team OB.

Posted 2 months ago

“The staff were extremely freindly, and we came to buy earings and they were great quality, with no problems at all.”

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(Islington RELO) - Posted 2 months ago

This is great to hear, thanks for taking the time to let us know. Team OB.

Posted 2 months ago

“I ordered on line - it was easy to find the item and size I was looking for.”

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Posted 2 months ago

This is great to hear, thanks for taking the time to let us know. Team OB.

Posted 2 months ago

“Always very easy to use excellent delivery times”

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Posted 2 months ago

This is great to hear, thanks for taking the time to let us know. Team OB.

Posted 2 months ago

“Lovely dress, unusual colours.”

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Posted 2 months ago

We're pleased to hear that you love your new dress. Thanks, Team OB

Posted 2 months ago

“I love OB; my local store is now Bath as we moved last year and it's always well stocked and I love browsing and buying there. Online service is always good; my return did take a little while to be sorted though.”

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Posted 2 months ago

“It was perfect!”

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Posted 2 months ago

“Always a great experience shopping in L1 store, Liverpool. Staff are polite and really helpful. Every item I have purchased online or in store has been of high quality and fits well. Home ware I have from OB receives a lot of compliments, very happy customer.”

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Posted 2 months ago

“Not good on this item I'm sad to say. The blouse was clearly in stock, not even showing as low stock when I ordered and paid for it online. However, the blouse didn't arrive with the rest of my order and I later read an email saying it was out of stock. I checked the website and it had been completely removed so I couldn't even request a notification if it came back in to sock. And to make matters worse, I was informed that I could expect a refund in 3-5 working days. I find that downright rude, to take my money when the item is clearly not available, then hold my money for that long. I ordered the blouse as a VIP early bird customer, the day before the sale went out to the general public, so how come it was showing as having plenty in stock in my size, to being completely sold out in every size within 48 hrs? Something fishy going on here.”

Helpful Report

Posted 2 months ago

Hi there, we're sorry to hear that one of the items in your order was out of stock. If you get in touch with customer services at askus@oliverbonas.com they can look into this for you and best explain about situation for you. Thank you. Team OB.

Posted 2 months ago

“I visited one of your stores with my mum, we loved how bright and fun it was , I went online which had the same vibe , also the summer sale was on , I wasn't sure on sizes , so I read lots of reviews and sized down , but when I sized down it was too big for me , I bought t-shirts and wanted a more fitted feel, I ended going down from a 10, to a 6, but everyone is different and may like them more roomy , the quality and service is very good, and the summer sale is well worth a look ,”

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Posted 2 months ago

“Easy to use”

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Posted 2 months ago

“Super easy to navigate and found exactly what I was looking for”

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Posted 2 months ago

“Straightforward, no issues”

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Posted 2 months ago

“Very good and found what I wanted very quickly”

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Posted 2 months ago

“Great outfit loved it!”

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Posted 2 months ago

“Website was good, easy to find items and love the aesthetic”

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Posted 2 months ago

Oliver Bonas is rated 4.8 based on 227,830 reviews