Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 223,534 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 223,534 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 8th July 2026

6070

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to check out online”

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Posted 2 months ago

“No problems and my exchange was quick and east too.”

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Posted 2 months ago

“I ordered this and two weeks later it had not been delivered. Zero communication. When I asked what was going on, I got notification that the order had been cancelled. So, I have no idea what this product was like. Even when I got past the pointless bot response, customer service was abrupt. This is stark contrast to your store staff, who are amazing!”

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Posted 2 months ago

Hi there, we’re really sorry to hear about your experience. We completely understand how frustrating it must have been to wait two weeks with no updates, only for your order to then be cancelled. We’re also sorry to hear that your experience with our customer service team did not reflect the positive service you’ve received in store. Please contact us at askus@oliverbonas.com and we’ll look into this further for you. Thank you, Team OB

Posted 2 months ago

“Brilliant. I had a £5 voucher but didn’t want to lose it …. I had looked in store at your beautiful tulip water jug and decided to treat myself. Perfect water jug, I love it. Thank you 🩷”

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Posted 2 months ago

“Very good and easy to order”

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Posted 2 months ago

“Very easy to navigate website.”

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Posted 2 months ago

“Very good experience. The item was exactly how it was pictured!”

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Posted 2 months ago

“Experience was good, although I had to do 2 different orders to use all codes”

Oliver Bonas 5 star review on 7th May 2026

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Posted 2 months ago

“Easy to navigate online purchase”

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Posted 2 months ago

“Excellent staff. Always very helpful”

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Posted 2 months ago

“All went very smoothly.”

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Posted 2 months ago

“No problems - very simple online ordering process.”

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Posted 2 months ago

“Really good and very easy to navigate on both mobile and desktop”

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Posted 2 months ago

“This was such a nice, easy purchase. I loved it as soon as I saw it and had to buy it. The delivery was super quick and the quality is 100% !! HIGHLY RECOMMEND :)”

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Posted 2 months ago

“website is slightly slow but may have been my laptop. Also unsure why they delivered two itemns sepratly I would of happily have waited to reccive both at the same time, to save on packaging etc.”

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Posted 2 months ago

“Easy ordering, fast delivery”

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Posted 2 months ago

“I returned the item but the customer service is amazing - staff are friendly, responsive, and always sort out any issues.”

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Posted 2 months ago

“Fantastic , always great interaction with the team”

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Posted 2 months ago

“No problems”

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Posted 2 months ago

“👍😘😁😊❤️😍👌💕🙌”

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Posted 2 months ago

Oliver Bonas is rated 4.8 based on 223,534 reviews