Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,834 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,834 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 3rd October 2026

6092

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful and polite”

Helpful Report

(York Relo) - Posted 2 months ago

“My order arrived on time it was a gift and my. Grandaughter was delighted with this bag I feel I can always rely on oliver bonas always good value always on trend”

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Posted 2 months ago

“Easy to find what I was looking for.”

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Posted 2 months ago

“I last ordered through Oliver Bonas’ website. The items were very well described and, as expected, of the usual excellent quality”

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Posted 2 months ago

“I ordered online in the sale. Delivery was really quick. Loved my bargains.”

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Posted 2 months ago

“Prompt delivery and easy returns . However as reviews indicated regular size is just too long. I am 5foot 4 inches and midi dress fell to just above my ankles. Given I’m no seamstress and round here the cost of taking up even a simple hemline is £40 +, back it had to go.”

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Posted 2 months ago

“All lovely stuff … great bargains from sale”

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Posted 2 months ago

“Searched for a silver and got the one I was looking for.”

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Posted 2 months ago

“Great service arrives on time and easy to buy”

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Posted 2 months ago

“Good , always easy to use”

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Posted 2 months ago

“Easy to order and fast delivery. I have the same style bag in another colour and love them to match different shoes and outfits. Surprisingly can fit a good amount given that its only a crossbody bag.”

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Posted 2 months ago

“Stores and website both interesting”

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Posted 2 months ago

“I’ve not received it!”

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Posted 2 months ago

Hi there, we're sorry to hear that you did not receive your parcel, this is not the delivery experience we want our customers to have. If you get in touch with customer services at askus@oliverbonas.com. They can sort this out for you. Thank you. Team OB

Posted 2 months ago

“Very enjoyable both in store and online quick in store delivery (3days) the only thing I would like to add dress had to be shortened by me otherwise perfect”

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Posted 2 months ago

“Excellent choice so easy to order and the goods came as requested . The information about estimated delivery time was helpful and accurate”

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Posted 2 months ago

“It was an easy process considering I wanted my purchase to go to another location not mine. The purchase was a gift and it reached it's destination quicker than expect - thank you.”

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Posted 2 months ago

“Excellent it was easy to navigate and I found what I was looking for with ease”

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Posted 2 months ago

“Lovely pot. Beautiful and practical”

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Posted 2 months ago

“Difficult to book the date I wanted but lovely stuff”

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Posted 2 months ago

“Easy to shop OB online but nothing beats the in store experience, always something new and colourful to see.”

Oliver Bonas 5 star review on 19th July 2026

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Posted 2 months ago

Oliver Bonas is rated 4.8 based on 227,834 reviews