Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 221,307 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 221,307 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 19th May 2026

6068

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service, fast and efficient.”

Helpful Report

Posted 2 months ago

“Great service and very easy to order online. Prompt delivery to store for pick up”

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Posted 2 months ago

“Easy to use website, click and collect really convenient”

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Posted 2 months ago

“I had a great experience online and in store!”

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Posted 2 months ago

“I love looking on the website, especially during the sale. I can't always afford full prices and am especially excited when loved items are reduced. The website is really clear and easy to navigate.”

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Posted 2 months ago

“Excellent - very easy to communicate.”

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Posted 2 months ago

“Used the website, very easy to navigate”

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Posted 2 months ago

“Website easy to navigate”

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Posted 2 months ago

“Store was busy but well staffed (around five people serving). When I reached the till I assumed my items were being gift-wrapped, as other customers were being offered this, but mine were simply placed in a bag. The staff member appeared to be rushing and immediately asked their manager if they could go on break, which made the interaction feel quite abrupt. As a result, I had to re-queue and ask another colleague to wrap the items. That colleague wrapped for me, but the experience felt inconsistent compared with how other customers were served. I left feeling very annoyed!”

Helpful Report

(Liverpool Street) - Posted 2 months ago

Hi there, We're sorry to hear you had a very disappointing experience with us in our store. This isn't the store experience we would like our customers to receive when visiting any of our locations so we would like to look into this further for you. Could you please pop us an email with the subject line ‘ Reviews io store' and we will get back to you as soon as possible: askus@oliverbonas.com Thanks, Team OB

Posted 2 months ago

“Very good all round”

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Posted 2 months ago

“The staff in Morpeth store are so helpful and accommodating all the time. They display all items immaculately which draws us in and makes us buy high quality items. Please pass on our comments as we feel very special when we are shopping in Oliver Bonas Morpeth.”

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(Morpeth) - Posted 2 months ago

“Beautiful website and so simple to use. Everything easy to locate and beautifully displayed.”

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Posted 2 months ago

“It's always a pleasure to shop in an Oliver Bonas store. Your staff are unfailingly helpful, friendly and enthusiastic about the merchandise.”

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Posted 2 months ago

“Excellent easy to navigate and good reviews. Plenty to choose from”

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Posted 2 months ago

“Easy to navigate the website and super on line customer service”

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Posted 2 months ago

“Ok, dress received too big despite sizing down and colour not as expected”

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Posted 2 months ago

“Smooth transaction, arrived promptly and as described.”

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Posted 2 months ago

“Easy to order,garment beautiful buy very small fitting”

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Posted 2 months ago

“Fab experience- fast delivery.”

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Posted 2 months ago

“Brilliant as always, great site, fantastic quality clothing, great styles at really good prices.”

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Posted 2 months ago

Oliver Bonas is rated 4.8 based on 221,307 reviews