Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,573 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,573 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

Write Your review

Tell us how Oliver Bonas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Oliver Bonas 5 star review on 11th September 2026

6099

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience, easy and lovely to navigate”

Helpful Report

Posted 1 month ago

“Very easy to negotiate the website.”

Helpful Report

Posted 1 month ago

“The mirror makes you smile when you come home Good quality”

Helpful Report

Posted 1 month ago

“Gorgeous my WHOLE wardrobe is from OB. THE best quality and fits like a dream”

Helpful Report

Posted 1 month ago

“Easy to order quick delivery”

Oliver Bonas 5 star review on 2nd August 2026

Helpful Report

Posted 1 month ago

“Easy and straightforward”

Helpful Report

Posted 1 month ago

“So easy and straightforward! So many lovely things to choose from.”

Helpful Report

Posted 1 month ago

“Good as ever”

Helpful Report

Posted 1 month ago

“Seamless from ordering to delivery. Never been disappointed with anything i have ordered. !”

Helpful Report

Posted 1 month ago

“Lovely headband and very comfy to wear all day”

Helpful Report

Posted 1 month ago

“Very helpful staff.”

Helpful Report

Posted 1 month ago

“Patchy connections when ordering - had to try 3 times to get correct item with right delivery details . The item on line and on receipt appear similar but different enough that it was too big and not attractive”

Helpful Report

Posted 1 month ago

“Absolutely fabulous experience & items. Delivered really quickly”

Helpful Report

Posted 1 month ago

“Bought these as part of return gifts for the guests who came for my mom's 70th birthday. They were cute and loved by all the guests”

Helpful Report

Posted 1 month ago

“I hesitated to buy a large mirror as the fact fittings weren't supplied and there was a £35 delivery charge put me right off! I should have gone with my gut. Mirrorwas dropped off in my hall with a "You'll be unwrapping this yourself, yeah?" Only later did I read that they are supposed to do it. Which is sensible because it was very well packed in cardboard that was really difficult to remove with ordinary domestic scissors and knives. Mirror in perfect condition with a sawtooth hanger at the top and an instruction NOT to use this hanger and to consult a professional. What kind of professional? We took it down to our hardware store where the proprietor who knows how to do anything, suggested we send it back! The frame wasn't deep enough for the size of hangers the weight required. Eventually we worked out a plan and the mirror is up but with faint fractures at the sides where the hangers are. I love it but don't love that it's not perfect. I advise you not to buy a large,heavy mirror unless you perhaps own a picture/mirror framing shop ( Where we eventually sought help)”

Helpful Report

Posted 1 month ago

“Ordering was straightforward.”

Helpful Report

Posted 1 month ago

“Brilliant website great to view easy to follow. The blouse I purchased is lovely just as described good quality material the style is good for me great fit”

Helpful Report

Posted 1 month ago

“I am still waiting for my parcel. Once again Evri have let Oliver Bonas down. Sadly every time I order online my deliveries are late or delayed.”

Helpful Report

Posted 1 month ago

Hi there, We're sorry to hear that you are still waiting for your OB order and that past orders with us have been delayed. This is not the experience we want our customers to have. If you get in touch with the Customer Service Team they’ll be happy to look into this for you. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“I bought online, easy process and arrived in store for me to collect, all worked perfectly well!”

Helpful Report

Posted 1 month ago

“Website is easy to use and handy that we can have items delivered to our nearest store.”

Helpful Report

Posted 1 month ago

Oliver Bonas is rated 4.8 based on 227,573 reviews