Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,559 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,559 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 11th September 2026

6099

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Easy to order and item came next Day delivery. Would definitely use again.”

Helpful Report

Posted 1 month ago

“Never received the items, so no idea if they are any good! Paid for next day delivery, and 5 days later still no parcel.”

Helpful Report

Posted 1 month ago

Hi there, We're sorry to hear that you have not received your order. This is not the experience we want our customers to have. Let’s get this sorted for you - if you contact the Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“This is for an online purchase which was despatched instantly, packaged perfectly....and excellent all round experience.”

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Posted 1 month ago

“Very good.”

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Posted 1 month ago

“Great website, found exactly what I wanted.”

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Posted 1 month ago

“Perfect experience in shop at Kings X and when I used the website”

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Posted 1 month ago

“Easy to order”

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Posted 1 month ago

“Website purchase. Bought a lovely vase for an engagement gift. Item was well packaged and quickly delivery. Would definitely buy from this website again”

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Posted 1 month ago

“Excellent arrived on time to collect from the Exeter store and very professional polite customer service on collection thank you 😊”

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Posted 1 month ago

“Really beautiful and luxurious bedspread, fast delivery.”

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Posted 1 month ago

“The was a website purchase and I found the site very easy to navigate although a little surprised that the two black work bags (both rucksacks) that I was considering were in different categories. The bag itself is gorgeous - well made and generously sized. Very pleased.”

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Posted 1 month ago

“Super easy!”

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Posted 1 month ago

“Not recieved items !!! So so far not good .”

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Posted 1 month ago

Hi there, We're sorry to hear that you have not received your order. This is not the delivery experience we want our customers to have. If you get in touch with the Customer Service Team they can look into this for. Our details can be found here: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“My order was confirmed and I received the goods wothin the expected time.”

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Posted 1 month ago

“Clean, easy to navigate”

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(Waterloo (New)) - Posted 1 month ago

“Website is easy to use, and I really like the clothing designs etc but sizing on the clothing was really off. I bought a size 14 pair of striped jeans and they felt more like a size 16/18.”

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Posted 1 month ago

“Still waiting, very disappointed that a store of your standard uses such a terrible courier as Evri. 😔”

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Posted 1 month ago

Hi there, We're sorry to hear that you are still waiting for your order. This is not the delivery experience we want our customers to have. If you get in touch with the Customer Service Team they’ll be happy to look into this for you. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“First time purchase and impressed”

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Posted 1 month ago

“Busy but still clean and quick service on the tills”

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(Marlow) - Posted 1 month ago

“Sometimes its hard to locate my eBasket. Currently waiting for missing item that was supposed to be sent to be located as not in my delivery parcel. Other, no issues.”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 227,559 reviews