Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 224,674 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 224,674 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 27th July 2026

6070

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service online and in store. The staff are always friendly and helpful.”

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Posted 1 week ago

“Easy to use and navigate website, great sale purchase”

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Posted 1 week ago

“The staffs there were not really welcoming and not nice enough. Especially when I was collecting my order she was showing a blank face.”

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Posted 1 week ago

Hi there, We're sorry to hear about your experience in one of our stores, our promise is to do our bit to make living a joyful experience and give cause for optimism and it looks like, on this occasion, we missed the mark. Whilst we hope that it would never be our intention to make you feel uncomfortable or unwelcome, we acknowledge that this time the impact outweighs the intention. Please get in touch with our Customer Service Team in the link below along with which store you visited & the date so they can look into this further for you: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 6 days ago

“Purchased the item online. The O.B website is easy to use and I enjoyed browsing the different products. I collected the orange card holder from the Lincoln store. The staff were friendly and provided a quick service, with a smile. Always feel better after having been in an Oliver Bonas store. The card holder was a gift for my Mum and she loves it. Very happy with my purchase!”

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Posted 1 week ago

“Excellent. Fast delivery. Good product description. If anything, its even nicer than the photos!”

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Posted 1 week ago

“Missing item and customer advice AI out of hours - which ordinarily not an issue but I had order earrings for an event so need asap. Hannah”

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Posted 1 week ago

Hi there, we're sorry to hear that you are missing an item from your order, this is not the experience we want our customers to have, if you haven't done so already, please do contact customers services at askus@oliverbonas.com and they can sort this out for you. Thank you. Team OB,

Posted 6 days ago

“I tried this in in store, then bought on the website. Excellent experience with both.”

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Posted 1 week ago

“Excellent.”

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Posted 1 week ago

“Bought online,ok.”

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Posted 1 week ago

“Very easy to use.”

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Posted 1 week ago

“This was the first time i had ordered online from Oliver Bonas and was very pleased. I had to exchange for a different size and this was done quickly and with no problems. Will definitely order online again.”

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Posted 1 week ago

“Very efficient service delivered within 24 hours Very impressed”

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Posted 1 week ago

“Excellent”

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Posted 1 week ago

“Great experience, staff were really friendly and atmosphere in the shop was really nice”

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(Horsham) - Posted 1 week ago

“Easy website to use”

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Posted 1 week ago

“Excellent very easy to order of website”

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Posted 1 week ago

“I had great experience both on the website and in the store. The staff is very welcoming and helpful.”

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Posted 1 week ago

“Very easy & quick delivery ⭐”

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Posted 1 week ago

“Great, very easy to use”

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Posted 1 week ago

“Arrived really quickly and beautifully packaged.”

Oliver Bonas 5 star review on 20th July 2026

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Posted 1 week ago

Oliver Bonas is rated 4.8 based on 224,674 reviews