Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 208,175 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 208,175 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 17th November 2025

6003

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to use. Items look like the products received.”

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Posted 7 hours ago

“Excellent customer service,very polite and helpful staff as always!!!”

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(St Andrews RELO) - Posted 7 hours ago

“Great customer service I received a full refund.”

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Posted 7 hours ago

“My parcel got lost but they were very quick to send out a new one and customer service were helpful. Love the bag, would just benefit from one more pocket inside.”

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Posted 7 hours ago

“Easy to use”

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Posted 7 hours ago

“Website was really glitchy and kept going back to the top. I contacted IT support and they were really helpful 🙂”

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Posted 7 hours ago

“Very good well wrapped lovely items easy returns”

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Posted 7 hours ago

“Ordering off the OB website was quick , easy and secure . Delivery was quick and goods packaged well .”

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Posted 8 hours ago

“Good communication throughout, as always with Oliver bonas. Beautiful well made furniture :)”

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Posted 8 hours ago

“The lady was very helpful. The boots are amazingly comfortable. I'm going to get any further colours in the sale (hopefully). My only complaint was that I was on holiday and paid for next day delivery but they took 2 days. I was panicking a bit. But I'm ecstatic with them”

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Posted 8 hours ago

“My experience has always been very positive whether in store or on the website. The staff in store are very friendly and helpful and online the top came very quickly to my house”

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Posted 8 hours ago

“As always some gorgeous things available!”

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Posted 8 hours ago

“really good managed to get one of the last pair in stock!”

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Posted 8 hours ago

“Easy and delivery easy quick”

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Posted 8 hours ago

“So easy to order and love my products, well priced and feel luxurious!”

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Posted 8 hours ago

“On the website”

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Posted 8 hours ago

“Brilliant, really helpful staff at the end of a Saturday. Supported me to find the right bag looking in the shop and online for wider colours. Then ordered for me online.”

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Posted 8 hours ago

“Great and smooth online service!”

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Posted 8 hours ago

“First Class. No problems and speedy delivery !”

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Posted 9 hours ago

“Easy to use website”

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Posted 9 hours ago

Oliver Bonas is rated 4.8 based on 208,175 reviews