OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,649 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,649 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service all round, but battery is getting a bit expensive”

Helpful Report

Posted 8 months ago

Hi Chris, That is great to hear, thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Ashley @ OK Vape

Posted 8 months ago

“Battery does exactly what it says on the tin. Minus a star for postage on such a small item.”

Helpful Report

Posted 8 months ago

Hi Emma, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 8 months ago

“Ordering and delivery quite satisfactory”

Helpful Report

Posted 9 months ago

Hi Adrian, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 8 months ago

“Very good and great delivery”

Helpful Report

Posted 9 months ago

Hi Pauline, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 8 months ago

“Good product, swift delivery, slightly pricey for replacement batteries and cartridges.”

Helpful Report

Posted 9 months ago

Hi Peter, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. We do offer great deals on batteries and refills when purchasing a multibuy offer! Please don’t hesitate to contact us if we can be of any assistance. Best wishes, Ashley @ OK Vape

Posted 9 months ago

“with promotion codes why cant you copy and paste make it easier for people as they are long”

Helpful Report

Posted 10 months ago

Hi David, Thank you for taking the time to leave us a review! To copy and paste the discount code, you will need to highlight the code and select "Copy". Then, once you are on our website, you will need to tap and hold in the "Discount Code" box and click "Paste". I hope this helps! Best wishes, Ashley @ OK Vape

Posted 10 months ago

“I am new to this vape. Brought it because my last one discontinued. It's great but wish it was abit easier to take a puff or possibly a little stronger!Will be buying again!”

Helpful Report

Posted 10 months ago

Hi Jayde, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 10 months ago

“It's as simple and correct as it should be”

Helpful Report

Posted 10 months ago

Hi there, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 10 months ago

“Arrived on time thank you”

Helpful Report

Posted 10 months ago

Hi Sarah, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 10 months ago

“Great price but I find the menthol just a bit too sharp in taste compared to my emotive brand.”

Helpful Report

Posted 10 months ago

Hi Kim, Thank you for taking the time to leave us a review and for your positive feedback! As we are our own brand, the flavours will taste slightly different. However, I have made a log of your comment! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 10 months ago

“Quick delivery good service”

Helpful Report

Posted 10 months ago

Hi Jo, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 10 months ago

“helped me to give up smoking.”

Helpful Report

Posted 11 months ago

Hi Moira, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 10 months ago

“The bigger batteries definitely last longer and the service/delivery is first class. That said I have had a couple of chargers and batteries that died/failed after a a relatively short time and for no good reason.”

Helpful Report

Posted 11 months ago

Hi Jonathan, Thank you for taking the time to leave your review. I'm sorry to hear that you have had issues with a few of our products. We understand how frustrating it can be when a product doesn't meet your expectations. I will get in touch directly with you via email, to take some further information and get this resolved for you. Kind regards, Ashley @ OK Vape

Posted 10 months ago

“Easy to order and the items arrived as described . The vapes are good and easy to use . Only four stars because of delivery . Ordered on a monday , arrived on friday . A little slow in today's market .”

Helpful Report

Posted 11 months ago

Hi Daniel, Thank you for taking the time to leave us a review, we really appreciate all feedback! As your order was placed after 2pm, unfortunately your order was not collected until the following day. We offer a few faster delivery services, more information can be found here: https://okvape.co.uk/delivery/ Kind regards, Ashley @ OK Vape

Posted 10 months ago

“The battery part of vape great but the menthol e - cig refills were horrible I couldn't use them .i currently use menthol motives and have heard they are supposed to be finishing soon and ok vape is the replacement.”

Helpful Report

Posted 11 months ago

Hi Petina, Thank you for taking the time to leave your review. We're very sorry to hear you have not been enjoying our refills. While we are compatible with 10 Motives, our products are different as it is our own brand. If you experience any further issues or have any questions then please get in touch at info@okvape.co.uk and we will be more than happy to help you. Kind regards, Ashley @ OK Vape

Posted 10 months ago

“Hello, I have used your product for a number of years now, always been satisfied but I noticed the last 12 packs I got did not last as long as previous ones, have you reduced the product in some way. Thanks Brian”

Helpful Report

Posted 11 months ago

Hi Brian, Thank you for your review. We are so sorry to hear you have experienced a few issues with your refills, but hopefully, we can rectify this for you. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. I will get in touch with you directly so we can get further information. Kind Regards, Ashley @ Ok Vape

Posted 10 months ago

“All is well though they do not seem to last for as many puffs as before”

Helpful Report

Posted 11 months ago

Hi Valerie, Thank you for your review. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. Please get in touch directly with me via email or telephone. Kind regards, Ashley @ OK Vape

Posted 11 months ago

“I have bought quite a few products from ok vape and in the main the service is very good and the products are of high quality.”

Helpful Report

Posted 11 months ago

Hi Robert, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 11 months ago

“Very good service.”

Helpful Report

Posted 11 months ago

Hi Barbara, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“No complaints about OK Vape. Good delivery times. Will continue to use them”

Helpful Report

Posted 1 year ago

Hi Linda, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 6,649 reviews