OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,965 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,965 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

Write Your review

Tell us how OK Vape made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always have stock of my cape liquid and always deliver quickly. Prices are really competitive too!”

Helpful Report

Posted 3 years ago

Hi Shannon, Thank you so much for taking the time and leaving a review! If there is anything we can ever be of help with then please don't hesitate to get in touch. Amber @ OK Vape

Posted 3 years ago

“Love your products”

Helpful Report

Posted 3 years ago

Hi Adrian, Thank you so much for your review, we're really happy to hear you love our products 😊 If we can be of any assistance then please don't hesitate to get in touch. Amber @ OK Vape

Posted 3 years ago

“When u emailed I hadn't received my order yet. Service through dpd great .dont think I'll trust royal mail again”

Helpful Report

Posted 3 years ago

Hi Elizabeth, I'm sorry to hear that your order took longer to arrive than expected. Unfortunately, we are reliant on external postal services to get the orders to our customers, but sometimes occasionally, they can let us down. We're glad to hear you like the DPD service 😊 We thank you for your patience and understanding. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Staff very helpful quick delivery”

Helpful Report

Posted 3 years ago

Hi Lindsay, Thank you so much for your review! Best wishes, Amber @ OK Vape

Posted 3 years ago

“Despite disruptions from Royal Mail l still received my package in good time as always”

Helpful Report

Posted 3 years ago

Hi Valerie, We're really glad to hear your order got to you in good time - thank you for leaving your review. If there is anything we can help with then please let us know. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Good product at a very reasonable price when you multi buy. Spoke with customer services who were extremely helpful and friendly.”

Helpful Report

Posted 3 years ago

Hi Sandra, Thank you so much for taking the time to leave a review! We're really glad to hear we could be of help 😊 Best wishes, Amber @ OK Vape

Posted 3 years ago

“Products all arrived undamaged and within the estimated time suggested. The delivery method was Royal Mail 48hr tracked service.”

Helpful Report

Posted 3 years ago

Hi Barbara, We're really glad to hear your order arrived in time and undamaged, thank you for your review 😊 If there is anything we can assist with then please let us know. Amber @ OK Vape

Posted 3 years ago

“Couldn't of given up smoking without them. Good service, always delivered within 3 working days. Excellent”

Helpful Report

Posted 3 years ago

Hi Chris, Thank you so much for taking the time to leave a review! We're really grateful for the feedback 😊 If there is anything else we can help with then please let us know. Best wishes, Amber @ OK Vape

Posted 3 years ago

“really nice liquid, good deal, fast dispatch and arrived in tact for all 3 orders. very pleased”

Helpful Report

Posted 3 years ago

Hi Samantha, Thank you so much for your review - we're really glad to hear this 😊 If there is anything we can help with then please don't hesitate to get in touch. Amber @ OK Vape

Posted 3 years ago

“Been happier with refills but finding K2 batteries not lasting long at all quite disappointed with battery life”

Helpful Report

Posted 3 years ago

Hi Michael, Many thanks for your review. I'm really sorry to hear your batteries are not seeming to be working quite right. Please can you contact us directly at info@okvape.co.uk so we can get some more information and resolve this for you? Best wishes, Amber @ OK Vape

Posted 3 years ago

“Excellent company, easy website and very good products.Very impressed!”

Helpful Report

Posted 3 years ago

Hi Moira, Thank you so much for your glowing review! 😊 If there is anything we can help with then please don't hesitate to get in touch. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Usually good delivery service and good product Thank you”

Helpful Report

Posted 3 years ago

Hi Ivor, Thank you for taking the time to leave your review! If we can be of assistance then please let us know. Amber @ OK Vape

Posted 3 years ago

“Great . Very fast delivery”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to leave a review If there is anything we can help with then please let us know Amber @ OK Vape

Posted 3 years ago

“Great 👍”

Helpful Report

Posted 3 years ago

Hi Pam, Thank you for your review 😊 Amber @ OK Vape

Posted 3 years ago

“For what they are, they are expensive, with no real incentive for loyalty, but 10/10 for speedy delivery.”

Helpful Report

Posted 3 years ago

Hi Phil, Many thanks for your review. We are working on a brand new loyalty scheme for our customers which should be coming very soon. This will allow much more points spending flexibility and better perks for our loyal customers. If there is anything we can help with then please get in touch. Amber @ OK Vape

Posted 3 years ago

“The refill filters dont last very long. I have already got through x4 since I received the last order. Thank you. Annie Price”

Helpful Report

Posted 3 years ago

Hi Annie, Many thanks for your review. We're really sorry to hear you have some refills which hasn't appeared to last long, please can you email us directly at info@okvape.co.uk so we can find out more and help get this resolved for you? Best wishes, Amber @ OK Vape

Posted 3 years ago

“Had a faulty item and replacement sent to me quickly. Excellent customer service.”

Helpful Report

Posted 3 years ago

Hi Jayne, Thank you for taking the time to leave a review, we're really please to hear we could be of help 😊 Best wishes, Amber @ OK Vape

Posted 3 years ago

“Very satisfied with your service/ and product been using your E/cigarettes for a number of years now as an alternative to ordinary cigarettes,”

Helpful Report

Posted 3 years ago

Hi George, We're really glad to hear this, thank you so much for leaving your feedback and experience with our products! If we can ever be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Works for me”

Helpful Report

Posted 3 years ago

Hi Jane, Thank you for your review! Amber @ OK Vape

Posted 3 years ago

“fabulous service and fast delivery times”

Helpful Report

Posted 3 years ago

Hi Patricia, Thank you so much for your review! If we can be of any help then please let us know if there is anything else we can help with. Amber @ OK Vape

Posted 3 years ago

OK Vape is rated 4.8 based on 6,965 reviews