OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,445 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,445 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good company, good service, reasonable prices”

Helpful Report

Posted 3 years ago

Hi SJ, Thank you for your review! Please let us know if we can help at all. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Very happy with service very quick”

Helpful Report

Posted 3 years ago

Hi Annette, Thank you for your review! Please let us know if we can be of any help. Kind regards, Amber @ OK Vape

Posted 3 years ago

“Fast delivery. Goods as described”

Helpful Report

Posted 3 years ago

Hi Adam, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 3 years ago

“Easy website to navigate Fast and free delivery Excellent THANK you”

Helpful Report

Posted 3 years ago

Hi Tracey, Thank you for leaving your feedback and sharing your review, we really appreciate your kind comments! If there is anything we can help with then please let us know. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hi Charlotte, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 3 years ago

“Quick,polite, never a problem”

Helpful Report

Posted 3 years ago

Hi Stephen, Thank you so much for sharing your experience! Please don't hesitate to get in touch if we can help at all. Kind regards, Amber @ OK Vape

Posted 3 years ago

“Easy to order, fast prompt delivery 😊”

Helpful Report

Posted 3 years ago

Hi Sonja, Thank you very much for your glowing review! Please let us know if we can be of any help. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Easy site to use, would use again”

Helpful Report

Posted 3 years ago

Hi Annette, Thank you for your review! Please let us know if we can be of any help. Kind regards, Amber @ OK Vape

Posted 3 years ago

“Found the offer very reasonable and good price”

Helpful Report

Posted 3 years ago

Hi Eulinda, Thank you for your review! Please let us know if we can be of any assistance. Kind regards, Amber @ OK Vape

Posted 3 years ago

“Always a fast delivery never a problem”

Helpful Report

Posted 3 years ago

Hi Lorraine, Thank you for your review, we're glad to hear your orders arrive in good time! If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Excellent work as always. Can’t fault this service. Fast & efficient. Thank you 🙏”

Helpful Report

Posted 3 years ago

Hi Tracey, Thank you so much for your lovely review and feedback! If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 3 years ago

“I am very happy with costumers service. I recently had a problem with my product delivery. I emailed ok vaper and they been very quick to reply and solved the problem in no time.”

Helpful Report

Posted 3 years ago

Hi Varli, Thank you very much for your glowing review, we're really happy to hear we were of help when needed and solved the problem! Please don't hesitate to get in touch again if we can be of further help. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Quite difficult to order.”

Helpful Report

Posted 3 years ago

Hi Hugh, Many thanks for your review. We are sorry to hear that you are finding the website difficult to use. As a small team, we work hard to consistently improve our website and services to our customers and are disappointed to hear this. Please feel free to provide further information on the issues you are experiencing, buy contacting us at info@okvape.co.uk ? We will always take constructive feedback on board and aim to resolve any issues for our customers. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Excellent service. Delivered next day”

Helpful Report

Posted 3 years ago

Hi Alison, Thank you very much for your review! If we can be of any help then please let us know. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Very good product. I have been using this for nearly 2 years, have saved a small fortune in not using cigarettes. My only gripe is the new batteries I ordered. I find I am needing to change batteries about 3 times a day. My old ones I only changed once a day. On the whole fantastic product.”

Helpful Report

Posted 3 years ago

Hi Sandra, Thank you very much for sharing your review! However we are very sorry to hear your batteries do not appear to be lasting as long as your old ones. Although we maintain strict quality control measures and experience a very low returns rate, we do of course value each and every one of our customers and would never ignore any feedback. We would like the chance to resolve this with you; please can you email us at info@okvape.co.uk? Best wishes, Amber @ OK Vape

Posted 3 years ago

“Great service”

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Posted 3 years ago

Hi Valerie, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 3 years ago

“Good service, late delivery at times”

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Posted 3 years ago

Hi Jean, Thank you for your review! We're sorry to hear some of your orders has taken a while to get to you, we are reliant on external delivery services to get the orders to our customers quickly and efficiently, and sometimes they can let us down. Our free delivery service aims to deliver orders in around 2-3 days. We do have quicker delivery options for a low cost for our customers - https://okvape.co.uk/delivery/. If you have any queries then please let us know. Kind regards, Amber @ OK Vape

Posted 3 years ago

“Excellent service as usual, a little longer for delivery but that was more the fault of Royal Mail than OK Vape.”

Helpful Report

Posted 3 years ago

Hi Lee, Thank you for your lovely review! We're sorry to hear that your order took longer than usual to arrive, if it ever was to go over 10 working days where you haven't received it, please do get in touch and we will be able to take further action. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Very good”

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Posted 3 years ago

Hi Robert, Thank you for your review! Kind regards, Amber @ OK Vape

Posted 3 years ago

“Excellent service fast and efficient”

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Posted 3 years ago

Hi Pamela, Thank you very much for your review! Best wishes, Amber @ OK Vape

Posted 3 years ago

OK Vape is rated 4.8 based on 7,445 reviews