OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,428 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used to enjoy before they changed the packs from 3 to 2. more expensive in total than the usual three packs shame to see this company fall into the same money making appeal I really liked them. Will have to look elsewhere for better value in the future.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave us your review. Our OK Pod range has gone through a redesign and we'd like to assure you that the flavour profile remains the same. We're sorry that you feel this way in regards to the pricing structure. We're committed to ensuring high product quality and are making changes to improve this product line going forward and to expand its potential. All the best, Calum @ OK Vape

Posted 1 year ago

“Excellent service,ordering straight forward and easy,delivery was on time and very quick”

Helpful Report

Posted 1 year ago

Hi Thomas, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“Ordered some refills ( low ). Realised I made a mistake I reordered (med ). Later you phoned me and asked if I would like them shipped together to save postage. I explained my mistake and he kindly refunded me. Excellent customer care, thanks”

Helpful Report

Posted 1 year ago

Hi Amanda, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome! We hope we can help again soon, please get in touch if I can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“Easy order quick delivery able to track”

Helpful Report

Posted 1 year ago

Hi Tanya, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met your expectations! Please do get in contact with us if we can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“Quick service”

Helpful Report

Posted 1 year ago

Hi Carol, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“Always quick delivery and easy to order”

Helpful Report

Posted 1 year ago

Hi Irene, Thank you for taking the time to leave us a review and for sharing your experience of ordering with us! If we can be of any help, then please feel free to get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“At times some of the packets of pods seem like dupes. They barely let anything out when u pull on them and what they do let out would cut the back of your throat and make you cough badly. I have had to dispose of these packets. . I have had at least 5 packets like this . I am seriously considering changing from this brand.”

Helpful Report

Posted 1 year ago

Hi Carol, Many thanks for taking the time to leave us your review and I'm sorry to hear you've experienced an issue with multiple Pod Refills recently. I've e-mailed you directly to assist you further with this issue. All the best, Calum @ OK Vape

Posted 1 year ago

“They are just brilliant my one disappointment is they only come in a pack of 2 now instead of a pack of 3”

Helpful Report

Posted 1 year ago

Hi Sue, Many thanks for taking the time to leave us your review. We're glad that you're pleased with the products that we sell and I'm sorry to hear you feel this way in regards to pack sizes. We have updated our OK Pod Refill range and have introduced new packaging as part of this movement. All the best, Calum @ OK Vape

Posted 1 year ago

“Went to re order e cig batteries and tips but had a problem getting my order to send ( my fault probably) so phoned your customer service number and spoke to a wonderful lady who sorted my order there and then, my order was delivered very shortly after. Great service thank you.”

Helpful Report

Posted 1 year ago

Hi Hilary, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“I have been using OK Vape for many years, but have found that the battery have got more unreliable over resent months and I'm having to order a lot more batteries to see me through my order. I order a multi pack. Is there anything you can do to improve the reliability and life span of the batteries.”

Helpful Report

Posted 1 year ago

Hi John, Many thanks for taking the time to leave us you review. I'm sorry to hear you've experienced an issue with a couple of your batteries recently. I've e-mailed you directly to assist further with this query. All the best, Calum @ OK Vape

Posted 1 year ago

“Always brilliant, highly recommend”

Helpful Report

Posted 1 year ago

Hi Phillip, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“excellent as usual”

Helpful Report

Posted 1 year ago

Hi Carol, Thank you for taking the time to leave us a review, we are pleased to hear that you are happy with the service provided! If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“Delivery was quick and product is what I ordered.”

Helpful Report

Posted 1 year ago

Hi Elizabeth, We are delighted to hear you have been enjoying our products and our delivery times! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 year ago

“Very quick delivery.”

Helpful Report

Posted 1 year ago

Hi Ahmad, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 year ago

“Great service one of the few that provides a tobacco flavour without added flavours”

Helpful Report

Posted 1 year ago

Hi Barry. We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 year ago

“Product are good quality. Was disappointed next day delivery didn’t come the next day. When contacting company said it’s only on orders before 2 pm . This should be written where you choose delivery as i paid £5 for next day delivery and didn’t get it .”

Helpful Report

Posted 1 year ago

Hi Michelle, Many thanks for leaving us a review and I'm glad to hear your enjoying our products and I'm sorry to hear you've been disappointed recently with delivery options. Our delivery estimates are displayed underneath each delivery option, as well as a link to more information regarding delivery information. Please see here for more details: https://okvape.co.uk/delivery/ All the best, Calum @ OK Vape

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

Hi Teresa, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. All the best, Calum @ OK Vape

Posted 1 year ago

“It's always an excellent service from OK Vape & posted on the same day.”

Helpful Report

Posted 1 year ago

Hi Emma, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service and delivery options we provide. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 year ago

“Always professional”

Helpful Report

Posted 1 year ago

Hi Patricia, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 1 year ago

“Excellent customer service”

Helpful Report

Posted 1 year ago

Hi Simon, Thank you for taking the time to leave us a review and for sharing your experience of ordering with us. If we can be of any help, then please feel free to get in contact. All the best, Calum @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 7,428 reviews