OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,934 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,934 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 1 year ago

Hi Ronald, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“The vapes are good and meet my requirements. My main problem is the battery they unfortunately seem to stop working after 1 use & cannot be reordered without having to order the actual vapes.”

Helpful Report

Posted 1 year ago

Hi Valerie, Thank you for your review. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Ashley @ OK Vape

Posted 1 year ago

“Really enjoying using your product normally used 10 Motives but will be buying more from yourselves from now on.”

Helpful Report

Posted 1 year ago

Hi Maureen, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“Easy to order, goods delivered securely and within allotted time frame. No complaints or issues with any of my orders.”

Helpful Report

Posted 1 year ago

Hi Margaret, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“Excellent service and great price too! Quick delivery as well”

Helpful Report

Posted 1 year ago

Hi Anne, We are thrilled to hear that you continue to be satisfied with our service, pricing, and delivery speed! Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“Took over a week to be delivered unfortunately”

Helpful Report

Posted 1 year ago

Hi Barbara, Thank you for your feedback, we are very sorry to hear your order took longer than usual to arrive. We are reliant on external postal services to have the orders delivered safely and efficiently, but occasionally they can let us down. We do offer alternative, quicker delivery options for a low cost, which can be selected on the basket or checkout page. For further information, please see here: https://okvape.co.uk/delivery/ Please let us know if you have any queries. Kind regards, Ashley @ OK Vape

Posted 1 year ago

“Service good. Arrived quickly.”

Helpful Report

Posted 1 year ago

Hi Sharon, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“Friendly staff. Excellent service.”

Helpful Report

Posted 1 year ago

Hi Janice, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“Eventually found a vape that does not cause me to cough! Recommend to use if you have had the same coughing issue with other branded vape products.”

Helpful Report

Posted 1 year ago

Hi Nicola, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“Ordering and delivery quite satisfactory”

Helpful Report

Posted 1 year ago

Hi Adrian, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Ashley @ OK Vape

Posted 1 year ago

“Always great service and product from OK Vape. I buy the OK Vape menthol pods.”

Helpful Report

Posted 1 year ago

Hi Mags, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“Happy with the product.Delivery always swift within a few days.”

Helpful Report

Posted 1 year ago

Hi there, We are thrilled to hear that you continue to be satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“I have to say that if you’re looking for 10 Motives compatible refills and batteries then look no further. Tha batteries last a lot longer than the originals and are cheaper to boot. The refills seam to last longer as well and are cheaper for 5 than a 10 motives pack of 4 so it’s a win/win. Fast delivery as well so I’ll be shopping here from now on.”

Helpful Report

Posted 1 year ago

Hi Andy, We are thrilled to hear that our products have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please let us know if there is anything we can be of help with. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“Very good delivery was on time couldn't fault anything.”

Helpful Report

Posted 1 year ago

Hi June, We are thrilled to hear that you continue to be satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“The ordering was fine but I’ve yet to receive it. Should stop using Royal Mail I think it’s postable through the letter box but it’s still it here nearly 2 weeks after ordering”

Helpful Report

Posted 1 year ago

Hi Sylvia, Thank you for your feedback. We are reliant on external postal services to have the orders delivered safely and efficiently, but occasionally they can let us down. I will get in touch with you directly via email to take further information, and hopefully rectify the issue for you. Kind regards, Ashley @ OK Vape

Posted 1 year ago

“Very quick delivery”

Helpful Report

Posted 1 year ago

Hi Dawn, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 1 year ago

“I am so happy with this service, always happy to help when you have a enquiry”

Helpful Report

Posted 1 year ago

Hi Catherine, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“Very happy with product.”

Helpful Report

Posted 1 year ago

Hi Charles, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“A quick and efficient service. The website seems to change every time I use it, but there are improvements. Well done.”

Helpful Report

Posted 1 year ago

Hi James, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“Always on time Great value for money the more you buy the cheaper they are Easy to work site”

Helpful Report

Posted 1 year ago

Hi Catherine, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 6,934 reviews