OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,530 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,530 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered well packed an very promptly Batteries excellent and fully compatible with Motive cartridges and chargers Disappointed with flavour and smell of cartridges. Reminiscent of pipe tobacco. Will try the golden variety next as people who didn’t notice Motive “vaping” complained about the smell of the OK ones Overall good product but seriously let down by taste and smell of cartridges”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we genuinely appreciate you taking the time to leave us your review. We're sorry to hear our product didn't meet your expectations, I will contact you by email to look into this issue further. Best Wishes, Alison @ OK Vape

Posted 1 year ago

“Delivered very fast”

Helpful Report

Posted 1 year ago

We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Alison @ OK Vape

Posted 1 year ago

“Excellent all goods arrived on time! Good value!”

Helpful Report

Posted 1 year ago

We are delighted to hear this; your feedback is very much appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Alison @ OK Vape

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Alison @ OK Vape

Posted 1 year ago

“I really love that you guys are keeping these alive after other brands are ditching them. Well priced, and delivered in good time. However the flavor of the medium menthol refills I tried I found awful. Compared to the 10 Motives (usual brand) they taste like dried citrus peel, and something rotten. Almost no menthol flavor at all. Not sure if I got a bad batch, or if the flavor is a work in progress but a shame for me. I hope they improve, and will keep you guys in mind, but can't use them if the flavor stays like that.”

Helpful Report

Posted 1 year ago

We are sorry to hear that our product did not taste as expected, I would like to get some further information about this and resolve this matter for you. I will get in touch directly with you via email. Kind Regards, Alison @ OK Vape

Posted 1 year ago

“Great product,first class service”

Helpful Report

Posted 1 year ago

Hi Andrew, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Alison @ OK Vape

Posted 1 year ago

“I used to use one a day now it's two and I'm not using it anymore. The pod liquid has changed. There is just no way one pod is equivalent to 20 cigarettes as advertised. The batteries do not last long. I have over 10 batteries that are unusable. I was a loyal customer. I have now switched to another company.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for your review. We’re really sorry to hear you have been disappointed with our products lately. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Bleu @ OK Vape Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“Excellent quick and easy, very efficient”

Helpful Report

Posted 1 year ago

Good afternoon Helen, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Alison @ OK Vape

Posted 1 year ago

“Excellent product, seriously much cheaper than simular products & good customer servicr”

Helpful Report

Posted 1 year ago

Good afternoon Carol, Thank you for your review, we are really pleased to hear you are happy with our products and service. If we can be of further assistance, please let me know. Kind regards Alison @ OK Vape

Posted 1 year ago

“Very efficient”

Helpful Report

Posted 1 year ago

Good afternoon Shelia, Thank you for taking the time to leave a review, we are thrilled to hear you are pleased with the service. Please let us know if there is anything we can help with.

Posted 1 year ago

“Prompt delivery, well packaged and great prices.”

Helpful Report

Posted 1 year ago

Good afternoon Jane, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Kind regards, Alison @ OK Vape

Posted 1 year ago

“Excellent service next day delivery”

Helpful Report

Posted 1 year ago

Good afternoon, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please reach out to us if there is anything we can be of help with. Best wishes, Bleu @ OK Vape

Posted 1 year ago

“Very happy with your service this time. My order arrived after 3 days, which is a vast improvement. Great product, great service!”

Helpful Report

Posted 1 year ago

Good afternoon Karen, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Had an issue where the delivery was sent to another house, sent an email and was sorted with replacement same day. Very happy with customer service.”

Helpful Report

Posted 1 year ago

Good afternoon Mark, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your delivery issue and that you are pleased with the outcome. Please get in touch if I can be of any assistance. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Super fast service, quality products excellent prices. After sales service is second to none.”

Helpful Report

Posted 1 year ago

Good afternoon Phil, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Great service as always.”

Helpful Report

Posted 1 year ago

Good afternoon Linda, Thank you for taking the time to leave us a review, we are thrilled to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Could be as cheap as Asda but you have to buy to many I’m a pension person so can buy lots but vape stopped me from smoking so thank you Alan slape”

Helpful Report

Posted 1 year ago

Good afternoon Alan, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Alison @ OK Vape

Posted 1 year ago

“not too dear and is worth it”

Helpful Report

Posted 1 year ago

Good afternoon Philip, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please reach out if there is anything we can be of help with. Best Wishes, Alison @ OK Vape

Posted 1 year ago

“I would definitely recommend to all.”

Helpful Report

Posted 1 year ago

Good afternoon David, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Alison @ OK Vape

Posted 1 year ago

“Excellent service. Very good response time. Order was delivered well packaged and in good time. Thank you”

Helpful Report

Posted 1 year ago

Good afternoon Sylvia, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Kind regards, Alison @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 6,530 reviews