OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,428 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had small problem with ordering in that I had to buy the refills as well as the chargers but apart from that pleased with the order and delivery”

Helpful Report

Posted 1 year ago

Hi Elizabeth, Thank you for taking the time to leave us a review! I am glad to hear that you were pleased with the delivery service and our products :). Unfortunately due to postal regulations, we are unable to send out batteries by themselves. Please accept our sincerest apologies for any inconvenience caused. Kind regards, Ashley @ OK Vape

Posted 1 year ago

“Always prompt delivery. Always correct as ordered and great value.”

Helpful Report

Posted 1 year ago

Hi Jonathan, We're very glad to hear that delivery is consistently prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 1 year ago

“I have used OK Vape for over 2 years and have always been pleased with the quality of the products and the speed of deliveries A winning combination !”

Helpful Report

Posted 1 year ago

Hi Clive, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. All the best, Calum @ OK Vape

Posted 1 year ago

“You need to review your quality control processes. I have bee buying OK vapes for more than 6 years, the last batch of 15 x high strength refills contained”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave us a review, I'm very sorry to hear that you have been disappointed in your OK Cigalike Refills recently. I will contact you to take some further information from you and investigate further. Kind regards, Ashley @ OK Vape

Posted 1 year ago

“Very prompt delivery and good prices compared to 10 Motives. I like the extra strength 20mg cartridges.”

Helpful Report

Posted 1 year ago

Hi Stephen, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 year ago

“Always very polite and very pleasant. Thankyou”

Helpful Report

Posted 1 year ago

Hi Lorraine, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. All the best, Calum @ OK Vape

Posted 1 year ago

“Easy to use the web page and order what you need also very good delivery”

Helpful Report

Posted 1 year ago

Hi Kirsten, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. All the best, Calum @ OK Vape

Posted 1 year ago

“Very good experience being the first time ordering, I use cig like vapes and have done for years but can no longer buy batteries in the shops hence why I ordered online, whilst there I tried the vape pod kit which I was well impressed with , i made a second order for refill pods which I love , the order did sadly did take a week to arrive but got in the end, I was hoping to purchase the refill pods at my local Asda but unfortunately they don’t sell them so I’m not sure I will stick to the pod vape but I do prefer it to the cig vapes”

Helpful Report

Posted 1 year ago

Hi Joanne, Many thanks for taking the time to leave us your review. It's great to hear you're enjoying our products and we hope you continue to purchase from us in the future! All the best, Calum @ OK Vape

Posted 1 year ago

“I like the product that's why I buy it. The problem I have is opening the blinking thing, it is so hard to get the top off, I end up using a knife in several places to get under the cap to flip it off then cutting the seal . That's the only way I get to use the product.”

Helpful Report

Posted 1 year ago

Hi Josephine, Many thanks for taking the time to leave us your review! We're glad to hear you're enjoying our products and we take onboard the issue you've mentioned regarding the bottle caps of our e-Liquid range. I shall be in touch directly with you to discuss this matter further. All the best, Calum @ OK Vape

Posted 1 year ago

“Disgusted that you have changed the packaging down to two vape instead of three simply so you could charge more for the same quantity.”

Helpful Report

Posted 1 year ago

Hi David, Thank you for taking the time to leave us your review and we're sorry to hear you feel that way. We appreciate that rising costs are affecting everyone and have done what we can to offer the best value. We have absorbed as much of our cost increases as possible without passing them all on to our customers. We're committed to ensuring high product quality and are making changes to improve this product line going forward and to expand its potential. All the best, Calum @ OK Vape

Posted 1 year ago

“Great product offers and quality.”

Helpful Report

Posted 1 year ago

Hi Ralston, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. All the best, Calum @ OK Vape

Posted 1 year ago

“Great quality and delivered on time”

Helpful Report

Posted 1 year ago

Hi Brian, We are thrilled to hear that you're satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 year ago

“I've been using OK Vape for quite a while now. Website is easy to use, prices are fair, and delivery is spot on. I've only used customer service once and they were brilliant.”

Helpful Report

Posted 1 year ago

Hi Dawn, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide and with our products too. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 year ago

“Great service all around.”

Helpful Report

Posted 1 year ago

Hi Maureen, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 1 year ago

“After mistakenly ordering the wrong product, Vape dealt with the matter quickly, sending prepaid address label and resending the correct product. Very good service.”

Helpful Report

Posted 1 year ago

Hi Naya, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. All the best, Calum @ OK Vape

Posted 1 year ago

“Very easy to order best ones on the market and quick delivery highly recommended these”

Helpful Report

Posted 1 year ago

Hi Sue, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. All the best, Calum @ OK Vape

Posted 1 year ago

“Delivered quickly the 2 kits I ordered,”

Helpful Report

Posted 1 year ago

Hi Tracey, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

Hi Jean, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. All the best, Calum @ OK Vape

Posted 1 year ago

“good quick service. I can only recommend as very efficient”

Helpful Report

Posted 1 year ago

Hi Jennifer, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 1 year ago

“I have never experienced problems in receiving e cig batteries before. This time I was restricted to two!! Very disappointed”

Helpful Report

Posted 1 year ago

Hi Peter, Many thanks for taking the time to leave us your review. Unfortunately, we're restricted to the amount of batteries we can send per order due to new postal restrictions which are not in our control. We're currently working closely with our couriers to look into options for this going forward. All the best, Calum @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 7,428 reviews