OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,428 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy at all do not charge properly at all waste of money”

Helpful Report

Posted 1 year ago

Hi Patricia, Thank you for your feedback and I'm sorry to hear you've experienced issues with our products recently. I'll e-mail you directly about this matter and we can discuss further. All the best, Calum @ OK Vape

Posted 1 year ago

“Ordered delivered promptly and all in order.”

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Posted 1 year ago

Hi Ruth, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“Quick service and happy still selling the vapes”

Helpful Report

Posted 1 year ago

Hi Marie, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“Very good product”

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Posted 1 year ago

Hi David, We really appreciate your feedback and are very glad to hear that you've enjoyed our products! Please get in touch if there is anything we can be of help with. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“Service is always good , I have used ok vape for years never a problem”

Helpful Report

Posted 1 year ago

Hi Stephen, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“Always punctual following an order placed. Keep up the good work.”

Helpful Report

Posted 1 year ago

Hi Michael, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. All the best, Calum @ OK Vape

Posted 1 year ago

“Always super Quick delivery”

Helpful Report

Posted 1 year ago

Hi Catherine, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 year ago

“Brilliant service quick delivery”

Helpful Report

Posted 1 year ago

Hi Christine, We are really pleased to hear you've been enjoying our service and delivery speed! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 year ago

“Overall very good, but have had increasing problem's with battery's charging but not working though they look like they are.”

Helpful Report

Posted 1 year ago

Hi Christopher, Thank you for your review. We are so sorry to hear you have experienced a few issues with your items, but hopefully, we can rectify this for you. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. I will get in touch with you directly so we can get further information. All the best, Calum @ Ok Vape

Posted 1 year ago

“Excellent service I had a problem with one of the batteries I ordered it wouldn't work so I emailed them I got a reply within 24hrs with instructions to say a replacement battery would be sent out with a envelope to post the the original back to them this was all completed within 48hrs .So thank you to Callum Timms at Customer Support for the speed and efficiency that was shown”

Helpful Report

Posted 1 year ago

Hi there, You're most welcome and thank you for sharing your positive experience. It's great to hear you've been happy with the service we provide. Please reach out to us if there is anything else we can be of help with in the future! All the best, Calum.

Posted 1 year ago

“First time I’ve used OK Vape and was very pleased with the products I purchased , good price and fast delivery. Will definitely use again”

Helpful Report

Posted 1 year ago

Hi Joan, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service and our products met and exceeded your expectations. Please do get in contact with us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 year ago

“Excellent product, helped me give up cigarettes, health improvements also, although still not quite ready to give up ok vape, excellent service from ok vape, delivered quickly every order, would recommend”

Helpful Report

Posted 1 year ago

Hi Sharon, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide and with our products too. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 year ago

“Always prompt with any purchase. Items arrive very quickly. Great product also. Impressed”

Helpful Report

Posted 1 year ago

Hi Peter, We are thrilled to hear that you continue to be satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 year ago

“Very good I just wish it was a bit more minty”

Helpful Report

Posted 1 year ago

Hi Julie, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. All the best, Calum @ OK Vape

Posted 1 year ago

“Easy transaction fast delivery great product would recommend will use again”

Helpful Report

Posted 1 year ago

Hi Jeff, We are thrilled to hear that you continue to be satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 year ago

“Great product, been purchased for years, quick delivery many thanks for service”

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Posted 1 year ago

“Customer service is always perfect Buying from you for a long time quality is very good”

Helpful Report

Posted 1 year ago

Hi Garvin, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide and with our products too. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 1 year ago

“Order full filled have never had a problem delivery is always on time always use ok vape and will continue to do so”

Helpful Report

Posted 1 year ago

Hi Janice, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 year ago

“Next day delivery Royal Mail 24 is not guaranteed and the quality has slipped, my last order contained a high number of pods which stopped working even though there was liquid in them. p.s.Hold them up to the light and it is possible to see the fluid in the pod.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback, we are very sorry to hear you've experienced problems with delivery and our products. We do offer alternative, quicker delivery options for a low cost, which can be selected on the basket or checkout page. For further information, please see here: https://okvape.co.uk/delivery/ I also want to reassure you, we have made no changes to the manufacturing of our products and strict quality control measures remain in place. Please let us know directly if you have any queries and we can investigate further. All the best, Calum @ OK Vape

Posted 1 year ago

“Amazing fast service. M very happy to order from OK VAPE. 👍”

Helpful Report

Posted 1 year ago

Hi there, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 7,428 reviews