OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,272 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 5th August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with my order though it did take longer to arrive than expected. Will be giving you another order very soon”

Helpful Report

Posted 4 years ago

Hello Carole, Thank you for your review, we're glad to hear you are pleased with your order :) We apologize that it took longer than usual to arrive, usually orders do arrive around 1 -3 working days but occasionally can take longer on our standard delivery service. If there is anything else we can help with then please let us know. Amber @ OK Vape

Posted 4 years ago

“The service for delivery is fast which is good. The Menthol flavour refills are okay but the tobacco flavour refills are absolutely disgusting and they give me chest pains. Please make some nice flavours. Thanks!”

Helpful Report

Posted 4 years ago

Hey there, Thank you for taking the time to leave us a review. We are, however, really sorry to see that you didn't like our tobacco flavour. If there is anything we can help with, then please let us know :) Amber @ OK Vape

Posted 4 years ago

“Disappointed you don't have PayPal now my preferred method”

Helpful Report

Posted 4 years ago

Hello Elizabeth, Unfortunately, PayPal withdrew its services as a payment processor for companies selling vaping products; this means that we are not able to offer them as a payment method. If there is anything else we can help with then please let us know :) Amber @ OK Vape

Posted 4 years ago

“Great flavour( menthol) and easy to charge and use. Prompt delivery and easy to order online”

Helpful Report

Posted 4 years ago

Hey there, Thank you for leaving a review, it's lovely to hear you are getting on well with the products :) If we can ever be of any assistance then please let us know. Amber @ OK Vape

Posted 4 years ago

“just started on my vapes, seem ok and decent taste.”

Helpful Report

Posted 4 years ago

Hello Geoff. That's great to hear! Thank you for leaving a review :) Please let us know if we can be of any help. Ambe @ OK Vape

Posted 4 years ago

“Fast delivery, customer service very responsive and helpful”

Helpful Report

Posted 4 years ago

Hello there, Thank you for leaving a review! I'm glad we can be of help :) If there is anything we can assist you with in the future then please let us know. Amber @ OK Vape

Posted 4 years ago

“Only 4 today as I had one filter that I could not draw anything through. I have had a few of these and thought nothing of it just binned it and got another one but it is getting rather expensive to do this. What is my best course of action?”

Helpful Report

Posted 4 years ago

Hi Gillian, I'm sorry to hear you've had a problem with a couple of your refills. Please could you send us an email or fill in the contact form at https://okvape.co.uk/contact/ and we will look into this further for you. Kind Regards, Alice @ OK Vape

Posted 4 years ago

“Good products available very fast delivery”

Helpful Report

Posted 4 years ago

Hello Andrew, It's great to hear you like the products, thank you for leaving a review :) If we can be of any assistance then please let us know! Amber @ OK Vape

Posted 4 years ago

“The OK vape pods were excellent value at £4.50 and satisfied my needs having needed to stop using tobacco. I’ve been using these, previously OK vape cigalike (formerly Nicocig) since 2013. Sadly the price hike to £9.00 for a packet of three pods does mean that I’ll be researching alternatives.”

Helpful Report

Posted 4 years ago

Hi Simon, We have recently changed the OK pod range back to its original retail prices as introductory prices were offered throughout Spring. We are still very competitively priced with most pre-filled pods on the market priced at around £3 per pod, and our new pod refill multibuys offer prices from as little as £6 for 3 pods. Thank you for being a valued customer and we hope you continue to enjoy our products. Kind Regards, Alice @ OK Vape

Posted 4 years ago

“really good products but no discounts/rewards for regular customers”

Helpful Report

Posted 4 years ago

Hi Paul, I can see you have a customer account with us, so you are earning loyalty rewards on each order you place and currently have a rewards balance that will allow you to get 10% off your next 3 orders. If you'd like any further information on our rewards scheme and how to use it, please see here: https://okvape.co.uk/ok-loyalty-rewards/ Please do get in touch if you have any questions. Kind Regards, Alice @ OK Vape

Posted 4 years ago

“Ok vape is good , but paid for next day delivery with EVRI and waited 3 days so wouldn’t waste my time on next day delivery”

Helpful Report

Posted 4 years ago

“All fine but could do with knowing if the battery is flat or if the tip is empty”

Helpful Report

Posted 4 years ago

“Ok vape pods offer a reasonably priced product with good flavour and easy to use product. They arrived quickly and were easy to order, I am pleased with this product.”

Helpful Report

Posted 4 years ago

“Great value for money and usually fast delivery service.”

Helpful Report

Posted 4 years ago

“pretty good”

Helpful Report

Posted 4 years ago

“Everything is great.”

Helpful Report

Posted 4 years ago

“I tried OK after Niccocigs stopped being available &, whilst the taste is ok, I find that there is more of an odour than with Niccocigs. Also,I do not like the fact that there is so much writing on the barrel of the battery. Finally, why does the K2 not come with the option of an orange tip? Blue is hardly realistic.”

Helpful Report

Posted 4 years ago

“I have been a customer with you for a while now. I get pretty much the same multibuy every time I order. I have no real problems with the tips ordered but I have been a tad annoyed that when I pay for next .day delivery ( that’s £3.12 extra) it’s not been arriving on the next day but on a day or so later. Now this happens with either delivery people, Royal Mail or DPD. Now that may seem a small amount to pay, but for me it’s not. Other than that , I’m sure everyone gets the odd blank or strange smelling tip, I have and I still would recommend you to anyone. Thank you Ok Vape.”

Helpful Report

Posted 4 years ago

“Keeps me of cigaretts more reasonable when £4.50 for pods thanks scouse J”

Helpful Report

Posted 4 years ago

“My review would normally be 5 star for service and quality, however on my last order I've had 2 of the e-cig refills that wouldn't work because there was no fluid in them ☹”

Helpful Report

Posted 4 years ago

OK Vape is rated 4.8 based on 7,272 reviews