OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 7,334 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 7,334 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service very helpful customer services team A*”

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Posted 6 years ago

“Very good service”

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Posted 7 years ago

“Good company very happy”

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Posted 7 years ago

“Always shop with Ok Vape”

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Posted 7 years ago

“Excellent service, I will keep using. Thank you.”

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Posted 7 years ago

“Always very helpful and prompt.Thankyou.🌞”

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Posted 7 years ago

“Quick delivery with no issues.”

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Posted 7 years ago

“Fantastic customer service. Brilliant delivery!”

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Posted 7 years ago

“always happy with the service - very quick delivery - excellent”

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Posted 7 years ago

“Website easy to navigate, prices more than reasonable and delivery first class. Won't go anywhere else.”

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Posted 7 years ago

“I don't know if you read all these reviews but i have enjoyed your product for years. Now i find you are changing the loyalty points system,As i buy my refills 9mths/1yr in advance it is going to cost me more for my refills.also i will lose over 400 loyalty points which i have already earned.Needless to say I am not very happy with this change”

Helpful Report

Posted 7 years ago

Hi Chris, I am really sorry that you are not happy with the changes we are making, I have looked into it and I can tell you that any points you have earned prior to the changes wont expire. This means that the 400 points you have collected so far will not have an expiry date on and can be used whenever. I will contact you via email to discuss this further. Kind regards, Ok Vape team

Posted 7 years ago

“I’m very satisfied with your product.”

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Posted 7 years ago

“Brilliant, hassle free and fast delivery.”

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Posted 7 years ago

“I’ve been ordering ecigs from ok for a few years now, and have never been disappointed with either the service or the product. Wouldn’t dream of going elsewhere.”

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Posted 7 years ago

“Very good delivery (next day) Product reasonably price and good quality.”

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Posted 7 years ago

“Brilliant service all round”

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Posted 7 years ago

“Excellent value and excellent delivery times”

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Posted 7 years ago

“Very fast service & delivery”

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Posted 7 years ago

“I found some of my my last batch of extra high ecig refills had a tendency to run out quicker than normal! Therefore using more!! Even though I was using them the same amount of time I usually do. I believe they were faulty!!! Also the price has risen from £4.50 (when on special) to £6 per pack!!! Even with 10% or 15% off on promotion, no where near £4.50. That’s a £1.50 rise!!! Speedy delivery and well packaged.”

Helpful Report

Posted 7 years ago

Hi Linda, I am sorry to hear that your last batch of refills were not up to our usual standard, I will contact you shortly via email to address and resolve this issue. Kind regards, Ok Vape

Posted 7 years ago

“The website is not intuitive at all. Product is good. The website has changed but they are not there yet. Re-order is a complete no no. It is like putting "please turn over on both sides of a match box.”

Helpful Report

Posted 7 years ago

Hi James, Thank you so much for your feedback. We're really sorry to hear that you're not happy with some aspects of our website. We are always looking to improve our service and feedback of any kind is important to us. We would certainly like to dig a bit deeper so that we can try to resolve these issues so will contact you by email to discuss further. Kind Regards, Alice

Posted 7 years ago

OK Vape is rated 4.8 based on 7,334 reviews