OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,963 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,963 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always use this Company, very efficient and at a good price, by using the Kudos points which you get on every purchase the unit price is discounted by up to 10% compared to Supermarket prices. Delivery time is excellent, usually within 48 hours of placing an order. It's a no brainer.”

Helpful Report

Posted 3 years ago

Hi Alan, Thank you for sharing your feedback and leaving a review! Please let us know if there is anything we can be of help with. Best wishes, Amber @ OK Vape

Posted 3 years ago

“As far as a product for aiding giving up smoking goes I give it a firm 5 stars. However overall I’m scoring it 4 as the quality of the batteries. Followed instructions and ensured the charger was a 1 amp output, but have gone through several now as after a few charges the batteries dies.”

Helpful Report

Posted 3 years ago

Public Reply Hi there Simon, Many thanks for your review. We're really sorry to hear your finding the batteries are not lasting long - please can you contact us directly at info@okvape.co.uk so we can find out more and help to resolve this for you? Kind regards, Amber @ OK Vape

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hey Alan, Thank you for leaving us a review! Best wishes, Amber @ OK Vape

Posted 3 years ago

“reliable quick service, good product”

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Posted 3 years ago

Hi Stephen, We're really pleased to hear this, thank you for sharing your review! If we can be of any help then please let us know. Amber @ OK Vape

Posted 3 years ago

“My wife and I started using ok vape about 2014 after about 20 years of smoking, we carried on using them till until 2019 when unfortunately my wife passed away. Shortly after I ran out so purchased a packet of cigarettes. I had been smoking cigarettes up until Christmas day when I came down with a very mild dose of covid. This mainly affected my taste and cigarettes tasted terrible. Not smoking caused me to want sweets most of the time, I found a box of ok vape so tried one of them, although they only lasted about 10 minutes because of there age they seemed to stop me eating. So decided to order some fresh, there as good as I remember and surprised they are still competitive on price. I will defiantly stick to ok vape and place an order regularly. I did not order till a Friday after the deadline so had to wait till Tuesday, but next time I order I will remember the cut of time.”

Helpful Report

Posted 3 years ago

Hi there David, Thank you so much for taking the time and sharing your story with us! We're really sorry to hear about the passing of your wife, and hope you are feeling better now. If there is anything we can help with then please don't hesitate to get in touch. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Excellent prompt service”

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Posted 3 years ago

“Good service great liquid”

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Posted 3 years ago

Hi Anthony, Thank you for your review - we're happy to hear you like our e-liquid! Please let us know if there is anything we can help with. Amber @ OK Vape

Posted 3 years ago

“Absolutely love these anyone quitting will love this product. Fast delivery both times, be lost without it thank you brilliant prices too have already recommended to friend and family wanting to quit”

Helpful Report

Posted 3 years ago

Hi Dawn, Thank you so much for sharing, we're really happy to hear this 😊 We really appreciate you recommending us to your friends and family - did you know you can get 100 bonus loyalty points for it? I have included the link below about our referring a friend bonus if you find it useful. https://okvape.co.uk/ok-loyalty-rewards/ Please let us know if there is anything we can help with. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Quick and efficient service. Never have any problems with OK Vape.”

Helpful Report

Posted 3 years ago

Hi Carole, We're delighted to hear this - thank you for leaving a review! Best wishes, Amber @ OK Vape

Posted 3 years ago

“Don't like the new system of discounts i could not operate it i think i lost points”

Helpful Report

Posted 3 years ago

Hi Robert, Many thanks for your review. We're really sorry to hear you don't like the new points scheme. I can confirm you have not lost any points as they were all transferred across to the new system 😊 With OK Kudos our intention has been to resolve issues with the old scheme that were fed back to us by our customers, such as lack of flexibility and customers who place larger orders earning points that they wouldn't ever be able to spend, and have made these changes in order to improve the scheme and ease of use for our valued customers. Please don't hesitate to get in touch if you have any questions. Best wishes, Amber @ OK Vape

Posted 3 years ago

“good company to deal with”

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Posted 3 years ago

Hi Harry, Thank you for your review! If we can be of any help then please let us know. Amber @ OK Vape

Posted 3 years ago

“Brilliant as usual”

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Posted 3 years ago

Hi Stephen, Thank you for your review! Best wishes, Amber @ OK Vape

Posted 3 years ago

“Fast delivery good service happy customer”

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Posted 3 years ago

Hi Terry, Thanks for taking the time and sharing your experience with us! Please let us know if there is anything we can help with. Amber @ OK Vape

Posted 3 years ago

“Great service, quick delivery and fair price”

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Posted 3 years ago

Hi Jillian, Thank you for your review! If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 3 years ago

“It’s the best vape I have ever had highly recommend this one”

Helpful Report

Posted 3 years ago

Hi Sue, This is lovely to hear, thank you for your review! As ever, please don't hesitate to get in touch if we can be of any help. 😊 Amber @ OK Vape

Posted 3 years ago

“Always a fantastic experience buying from OkVape.”

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Posted 3 years ago

Hi Kelly, Thank you so much for sharing your feedback, we're really happy to hear this 😊 If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 3 years ago

“Ordering by phone is best for me and very good delivery”

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Posted 3 years ago

Hi Francine, Thanks for sharing your review! Please don't hesitate to get in touch if we can be of any further help. Best wishes, Amber @ OK Vape

Posted 3 years ago

“Always have plenty of stock, good comms and fast packing and delivery, highly recommended.”

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Posted 3 years ago

Hi Mike, Thank you so much for leaving a review and sharing your feedback! If there is anything we can help with then please let us know. Amber @ OK Vape

Posted 3 years ago

“Excellent product and service”

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Posted 3 years ago

Hi Pearl, Thanks for taking the time and leaving a review! Amber @ OK Vape

Posted 3 years ago

“Very good service from okvape..”

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Posted 3 years ago

Hi Janice, Thank you for your review! If we can be of any help then please get in touch. Amber @ OK Vape

Posted 3 years ago

OK Vape is rated 4.8 based on 6,963 reviews