OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,646 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Morning All, Great service at a good price. The only downside are the batteries, 2 of which NO longer take or hold a charge. I have spare batteries from old stock that are keeping me going. Thanks John”

Helpful Report

Posted 1 year ago

Hi John, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. We're sorry to hear that our products didn't meet your expectations, we understand how frustrating this can be. Please get in touch if you need any assistance. Kind Regards, Kimberley @ OK Vape

Posted 1 year ago

“I've been buying OK Vape cartomisers for a few years now and I have been very satisfied with the quality the fast delivery. However I bought 3 E Cig batteries at the same time but they don't last as long between charging as previous ones I have bought.”

Helpful Report

Posted 1 year ago

Hi Nigel, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the delivery prompt. I'm sorry to hear that the batteries you recently bought are not up to our usual standards, please feel free to get in touch with us and we will be more than happy to help you! Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“Was surprised to find I can buy the menthol 18g high vapes from my local Asda for the same price ! Thought it would be cheaper buying direct and in bulk. However the service is good.”

Helpful Report

Posted 1 year ago

Hi Leslie, Unfortunately, supermarket pricing isn't something we have any control over. However, we do have a wider range of products online and refill prices from only £5.30 within our multibuy deals. You can view our full range of multi-buy deals here: https://okvape.co.uk/ok-cigalike/e-cig-refills/multipacks/. We hope that our service, range of products and special deals are a good reason to shop online with us and that you will continue to enjoy our products. Kind regards, Ashley @ OK Vape

Posted 1 year ago

“very nice vapes similar shape to ciggies however, the bundles made me spend so much lol and I had to refund it all. :3”

Helpful Report

Posted 1 year ago

Hi Kat, Thank you for taking the time to leave us a review! We really appreciate the feedback regarding the prices, I will pass this on to the relevant teams. We're glad to hear you think our product is great, we hope to see an order from you in the future! If there is anything we can help you with, please do let us know. Kind regards, Ashley @ OK Vape

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

Hi Nancy, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“Good price and quick service but the refills don't last very long”

Helpful Report

Posted 1 year ago

Hi Amanda, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. We're sorry to hear the refills don't last as long as you would like. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“As an x smoker ok ape has been a life saver fo me”

Helpful Report

Posted 1 year ago

Hi Jocelyn, We are thrilled to hear that our products have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please let us know if there is anything we can be of help with. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“Responsive and interactive service very good product.”

Helpful Report

Posted 1 year ago

Hi Khalid, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“Delivered well packed an very promptly Batteries excellent and fully compatible with Motive cartridges and chargers Disappointed with flavour and smell of cartridges. Reminiscent of pipe tobacco. Will try the golden variety next as people who didn’t notice Motive “vaping” complained about the smell of the OK ones Overall good product but seriously let down by taste and smell of cartridges”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we genuinely appreciate you taking the time to leave us your review. We're sorry to hear our product didn't meet your expectations, I will contact you by email to look into this issue further. Best Wishes, Alison @ OK Vape

Posted 1 year ago

“Excellent all goods arrived on time! Good value!”

Helpful Report

Posted 1 year ago

We are delighted to hear this; your feedback is very much appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Alison @ OK Vape

Posted 1 year ago

“not too dear and is worth it”

Helpful Report

Posted 1 year ago

Good afternoon Philip, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please reach out if there is anything we can be of help with. Best Wishes, Alison @ OK Vape

Posted 1 year ago

“As always it’s an excellent service/product with fast delivery. Never disappointed. My only niggle is since you took aaay the kudos points system”

Helpful Report

Posted 1 year ago

Good afternoon Michelle, We are really pleased to hear you are pleased with our products and service, thank you for leaving a review. If there is anything we can help with, please do let us know. Best wishes, Alison @ OK Vape

Posted 1 year ago

“Very good support for giving up smoking”

Helpful Report

Posted 1 year ago

Good afternoon John, We are very happy to hear this, it is great to hear! Thank you for taking the time to leave us a review - if we can be of any assistance, please feel free to get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Postage takes longer than expected”

Helpful Report

Posted 1 year ago

Good afternoon Deborah, Thank you for your feedback, we are very sorry to hear your order took longer than expected. We are reliant on external postal services to have the orders delivered safely and efficiently, but occasionally they can let us down. We do offer alternative, quicker delivery options for a low cost, which can be selected on the basket or checkout page. For further information, please see here: https://okvape.co.uk/delivery/ Please let us know if you have any queries. Kind regards, Bleu @ OK Vape

Posted 1 year ago

“Good fast delivery and easy to navigate around website.”

Helpful Report

Posted 1 year ago

Hi Debbie, Thank you so much for sharing your experience of ordering from us, it is great to hear that your delivery was prompt! Please don't hesitate to get in contact if we can be of assistance. Kind regards, Bleu @ OK Vape

Posted 1 year ago

“All OK good service”

Helpful Report

Posted 1 year ago

Hi Mick, Thank you for taking the time to leave us a review, we are thrilled to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Quick delivery. Great price.”

Helpful Report

Posted 1 year ago

Hi Helen, We are thrilled to hear that you are satisfied with our pricing, and delivery speed, your feedback is very appreciated! Please don't hesitate to get in touch if we can help. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“Competitive prices and speedy delivery.I Would definitely recommend.”

Helpful Report

Posted 1 year ago

Hi There, We are thrilled to hear that you are satisfied with our pricing and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“All good so no worries”

Helpful Report

Posted 1 year ago

Hi Jeff, Thank you for taking the time to leave us a review and for your feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Good e cig, works well Advertised as being compatible with 10 motives, they do connect but do not work together”

Helpful Report

Posted 1 year ago

Hi Sam, Thank you for your review. We’re really sorry to hear you have recently encountered issues with our products. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Bleu @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 6,646 reviews