Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: 81 Leonard Street, , London, London
Rating: 4.77

4.8 Rating 6,030 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 6,030 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first experience of OPL but it was a good one. Website was clear, booking easy and confirmation came through quickly giving peace of mind.”

Helpful Report

Posted 2 years ago

“Hi at Offpeakluxury, I spoke with Paula who was lovely to talk with. Very friendly, and informative about the accommodation, food and offers that were included in our short stay. Also if we needed any further info to just get in touch.”

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Posted 2 years ago

“The service I had was the best the lady was very helpful and most of all friendly was not just doing it as it was a job if you understand that not like a robot the confirmation was clear and quick already told my friends about your service 😊”

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Posted 2 years ago

“Always a fabulous service from offpeak luxury nothing is too much trouble effecient pleasant staff thank you!”

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Posted 2 years ago

“We have enjoyed several breaks with Offpeakluxury. The helpline is excellent to answer any queries. We will use them again.”

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Posted 2 years ago

“Excellent customer service as usual. All the ladies are so friendly and go the extra mile for their customers, thank you once again!”

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Posted 2 years ago

“Such amazing customer service! We had to change the date of our weekend, so I spoke to a lovely lady called Claire , who was so helpful , and changed our weekend to another date, no hassle, no problems! Will definitely be using Off Peak Luxury again !”

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Posted 2 years ago

“Really easy brill”

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Posted 2 years ago

“The service received after the initial booking was very good, very friendly and helpful staff. It is a little frustrating that the availability on the website is not real-time and our initial choice was not available. We could not work out how to pay via All4one card.”

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Posted 2 years ago

“Easy, straightforward booking procedure.”

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Posted 2 years ago

“The booking process was fine. We chose the deal as there was a pool and spa. Having booked and paid we were then advised that they were undergoing upgrading so not available after all.”

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Posted 2 years ago

“Very easy to use the website. Fill in the booking form within a few minutes. Very impressed”

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Posted 2 years ago

“very good thank you”

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Posted 2 years ago

“Website easy to use, suitable hotel identified.”

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Posted 2 years ago

“My first use of this site and all went well”

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Posted 2 years ago

“Easy to book and the offer was clearly documented. Also found the online chat very helpful with any extra questions.”

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Posted 2 years ago

“Our stay at Carberry Tower Mansion House was excellent from the moment we walked into reception until the minute we left would highly recommend all the staff were very pleasant and just wanted to help and make sure we were comfortable and happy. Highly Recommend !!”

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Posted 2 years ago

“Very welcoming & efficient advisers.”

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Posted 2 years ago

“Very efficient and friendly. Once again, first class service. Many thanks.”

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Posted 2 years ago

“Very straight forward booking process that was also done in a timely manner.”

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Posted 2 years ago

Offpeakluxury.com is rated 4.8 based on 6,030 reviews