Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,852 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,852 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking is an easy process, helped by friendly staff.”

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Posted 2 years ago

“Website easy to use, booking process good..”

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Posted 2 years ago

“Very efficient! They understood what we required & were very pleasant and arranged the booking accordingly.”

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Posted 2 years ago

“Very easy to use with a clear description. Also easy to navigate in between options and dates.”

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Posted 2 years ago

“Very helpful, answering questions in detail, informative, friendly & efficient service”

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Posted 2 years ago

“Friendly, knowledgeable & efficient service after some confusion using the website.”

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Posted 2 years ago

“I have only recently discovered this website I might add by error. I did however make a booking within a short period of time with them having seen exactly what I was looking for. Viewing their range of hotels it will not be my only booking.”

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Posted 2 years ago

“very helpful staff and very efficient”

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Posted 2 years ago

“First time In using was relatively easy”

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Posted 2 years ago

“I had to change my booking dates and Julie was particularly helpful during this process.”

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Posted 2 years ago

“So far so very good. I am more than content with both the product and the service”

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Posted 2 years ago

“Murrayshall Country House Hotel This is a very good venue for an overnight stay, break or golf outing. The buildings and the grounds are excellent, there is disabled access [a key or member of staff is required to open the door] at the south of the main building. The rooms are spacious, well fitted out, clean, warm and have excellent ensuites. There are tea/coffee making facilities and free bottled water. The domestic staff are excellent, nothing is any trouble for them. We were there for a Luxury Sparkling Break - Superior Room, 2 night stay in a Superior room on a special deal. This was a reasonable deal at this time of year, but not cheap. A complimentary bottle of prosecco on arrival was a bonus. There are two menus to chose from, a bar type “Cairns” menu and the a la carte in the Eolas restaurant. The Cairns menu is more traditional bar style food, but very good, reasonably priced and a decent wine selection. This menu is vat inclusive. The Eolas restaurant has more refined food which was very well cooked and presented, not a cheap option. However, most of the choices have a “supplement” to add lamb for example is £8:00 per portion and sides are all extra which can add a good bit to the bill for a family. The wine list in my opinion is for the more affluent society, definitely not cheap. This menu is NOT vat free which adds another amount to your final bill, this was not stated on the menu or advised by the staff. The waiting staff tried their very best, but a severe lack of training was evident. Many catering etiquettes were not carried out. A 4-star rating is about right in my opinion, the rooms, ground and building certainly help.”

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Posted 2 years ago

“I had had to cancel a previous booking due to Covid so it was very easy to book the same hotel again using the voucher I had received. Very efficient. Has offpeak luxury replaced Cotswold hotel breaks. ? Mr John Aston Parker”

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Posted 2 years ago

“I spoke to 3 different people on 3 different days and they were all most helpful. They went out of their way to explain everything and make the necessary phone calls for me. I would definitely use them in the future.”

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Posted 2 years ago

“Not enough photos of rooms and facilities. One picture of the bed isn’t enough pictures of a hotel room, multiple angles are needed and bathrooms need to be shown”

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Posted 2 years ago

“Very good on telephone to reception. Very knowable about hotel rooms. But we think your spar treatments need up dating on prices and what items are there and are not anymore.we have booked treatments hope to have an excellent stay at your hotel as we travel extensively. Thankyou. John M.”

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Posted 2 years ago

“It is early days yet and I have only made one booking.”

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Posted 2 years ago

“Everything worked perfectly.”

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Posted 2 years ago

“Very professional,no problems.”

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Posted 2 years ago

“Initially excellent response to enquiry. Speedy response and clarification. Showed price at 208. When pressed book button showed as 198. I assumed this was 208 minus mentioned 10 for single occupancy. When I put order through charged Me the 208”

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Posted 2 years ago

Offpeakluxury.com is rated 4.8 based on 5,852 reviews