Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,979 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,979 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking process was fairly simple and clear information on sites.”

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Posted 3 years ago

“The booking process was very easy and the price extremely good”

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Posted 3 years ago

“Everything was attended to promptly, efficiently and courteously, the only negative being that I had to chase up the confirmation. Once I had done so, this was dealt with immediately.”

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Posted 3 years ago

“Very simple to book, and achieved a very good deal.”

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Posted 3 years ago

“EXCELLENT Service all round from your Staff. A BIG THANK .H.Price”

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Posted 3 years ago

“Julie, in Macclesfield was a real treat to deal with. If the hotel we have booked is as good we shall have a great break away.”

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Posted 3 years ago

“The site was very easy to use, but was surprised it took nearly 4 days to have the booking confirmed.”

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Posted 3 years ago

“Always a helpful person to deal with and answer queries.”

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Posted 3 years ago

“Excellent service from Paula who contacted a hotel on my behalf to establish a request. We look forward to our stay.”

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Posted 3 years ago

“First time user and will be back again”

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Posted 3 years ago

“More like a motel than hotel. Room not in main building. Staff helpful and friendly. Breakfast very good Dinner average. Not value money.”

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Posted 3 years ago

“Very easy to book on line and a good deal that we’re looking forward to.”

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Posted 3 years ago

“Very pleased with whole experience, except the can't spell " booking". Two "O's" not three.”

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Posted 3 years ago

Thank you for your 5* review and for bringing the typo to our attention. This has now been amended. Kind regards, Offpeakluxury

Posted 3 years ago

“Very helpful staff and very efficient administration plus good value short breaks. We booked a short break at the Swan in Lavenham for the start of August. Unfortunately, my partner was admitted to hospital three days before the start date. Offpeakluxury staff managed to re-arrange the break promptly and monitored the hotel's revised reservation. We shall definitely book another break with Offpeakluxury; thanks for an excellent service.”

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Posted 3 years ago

“Telephone booking was excellent.”

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Posted 3 years ago

“I didn't use your website. I phoned.”

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Posted 3 years ago

“Ladies on the phone friendly and efficient.”

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Posted 3 years ago

“The offer on the website did not match the offer at the hotel. The restaurant has been closed in the evening for over three years and off peak luxury were informed of this several times.”

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Posted 3 years ago

Dear Mr Foster Further to your review at Priest House, it is disappointing to see you have left us 1 star. Your package included a 3-course dinner for two in the Millstream brasserie. I have called the hotel to check regarding your comments and they have confirmed that this is where you did indeed eat, therefore, the package does advertise exactly what is on offer. Kind regards, Offpeakluxury

Posted 3 years ago

“Excellent service from Leigh. Thank you so much for making this a pleasant experience .”

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Posted 3 years ago

“I am very pleased with the service”

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Posted 3 years ago

Offpeakluxury.com is rated 4.8 based on 5,979 reviews